Sr. DevOps Engineer

Boston, MA
Engineering
Full-time
Neighborly connects communities with capital to fund vital public projects like schools, libraries and parks, and next-generation infrastructure like fiber-optic broadband networks. A fast-growing, venture-backed startup at the intersection of tech, finance, and government, Neighborly develops technology that makes it easier for investors to direct their dollars towards the world positive projects that matter to them, and easier for communities to finance critical infrastructure by unlocking new sources of capital.

Neighborly strengthens communities by designing, financing, and building open access fiber-optic infrastructure. The unique approach accelerates the deployment of broadband infrastructure and reduces the burden on local governments. In the open access network model, the critical infrastructure is separated from the provision of service, so multiple ISPs and other providers can operate on a single, shared network. The open access concept results in infrastructure designed for the communities, upon which service providers compete to serve the community, with a goal of universal, affordable access for the end user.

We are looking for a Senior DevOps Engineer to work closely with our business and engineering teams to maintain our AWS-based corporate, QA, and production environments, and to connect those environments for monitoring and control of our community fiber-optic networks. As a member of the technical team at Neighborly, you will be exposed to all production services and infrastructure. You will have a high degree of both responsibility and impact. You will get to work closely with leadership, product, engineering, and our customers in order to create a best in class system. Finally, you will provide some IT support for our small but growing team!

What You'll Do

    • You will maintain our AWS environment and apps using Terraform and Ansible
    • You will maintain our Kubernetes environment and Docker container repository
    • You will manage our LDAP users and groups
    • You will manage our VPN appliance and users
    • You will assist in the design and construction of open access fiber optic networks
    • You will manage colocated equipment in data centers around the country
    • You will extend Prometheus/Grafana based management, control, and notification tools out to fiber optic network and data center equipment
    • You will manage our HashiCorp Vault deployment
    • You will manage our PKI tools and certificates
    • You will ensure security and compliance for perimeter and internal services 
    • You will support end-users with workstation maintenance and compliance
    • You will procure new machines and install, inspect, and maintain software as needed
    • You will troubleshoot and resolve issues on our network as needed
    • You will provide IT support on an ad hoc basis for our regional offices
    • You will advise in strategic technology decisions for internal systems and community fiber optic networks

About You

    • You have a passion for building a development and IT ecosystem that best serves the needs of the business
    • You live Neighborly’s values of being hungry, humble, and curious
    • You see everyone in the company as your customer, always striving to delight by providing top notch customer service
    • You’re an innovator who will work alongside our exceptional squad of engineers, data scientists, and designers, to help reinvent the future of broadband internet and more
    • You want to help develop creative technology products that help communities upgrade their infrastructure and that help investors find our innovative investment opportunities

Requirements

    • 5-10 years of domain experience in the field of DevOps or IT
    • 3-5 years of experience in Network Engineering
    • Familiarity with Linux administration and tuning
    • Experience building networks including routing, switching, and VLANs
    • Experience setting up, running, and monitoring public-facing web servers
    • Proficiency in shell scripting (bash, PowerShell) and at least one dynamic programming language (Python, Ruby, Perl, etc)
    • Familiarity with IT compliance areas such as change management, incident response, and configuration management
    • Vendor management experience, including initial and annual diligence and contract negotiation
    • Experience in designing IT business process and data flow diagrams using industry-standard tooling a plus
    • Familiarity with access control, centralized systems management, inventory management or directory management such as LDAP/ActiveDirectory and SSO
    • Familiarity with network and connectivity troubleshooting from both a user endpoint perspective as well as server and networking infrastructure perspective

The Ideal Candidate Has

    • Familiarity with the setup and maintenance of a distributed data store
    • Experience in cloud and data center networking and security
    • A B.S. or M.S. in Computer Science or related field, or equivalent experience
    • Strong foundation in one or more configuration management systems (SaltStack, Ansible, Chef, Puppet, etc)
    • Knowledge of network and security scanning tools or systems such as Snort, Wireshark, Tripwire, Burp suite, Kali Linux or other IPS/IDS tools and tool suites. Prefer experience with the automation of these type of tools
    • Knowledge of automated build and deployment, or continuous integration and deployment tools
Though we maintain exceptionally high standards for talent, Neighborly is an Equal Opportunity Employer. We don't discriminate based on race, color, religion, sex, gender identity or expression, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factors. If you have the skills we need and the ambition to grow fast with us, that's all that matters.