Customer Support Agent

MALTA
Support – English /
Customer Support /
Remote

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Customer Support EN

  • Are you already in Malta?
  • When are you available?
  • Tell us briefly about your professional experiences:
  • What is the most ambitious project you have undertaken in your life?
  • What is your dream job?
  • How do you see your career?
  • What is the biggest failure in your life (professional or personal) and how did you bounce back?
  • Do you like working in a team?
  • Are you prepared to put the company's interests before your own?
  • What is your work philosophy?
  • How long do you see yourself working for us?
  • Do you think you are overqualified for this job? If so, why?
  • What qualities do you expect from a manager?
  • How do you deal with criticism?
  • What are your hobbies?
  • Which social networks do you use and know about?
  • If you use YouTube, who are your favourite youtubers?
  • What kind of music do you like?
  • Do you play at the casino? If so, what are your favourite machines?
  • What are your favourite series?
  • Placement in a professional situation : You are a customer support, facing 5 players who come to the chat with various problems. How would you have answered? As a reminder, there are no right or wrong answers. You have carte blanche, the goal being simply to respond to the player's need.
  • Is it possible to win at your casino?
  • I lost a lot of money in your casino. It's a rip-off.
  • I am addicted to and lose a lot of money at your casino.
  • It's my birthday, can you give me a bonus?
  • I am 17 years old, can I play at the casino?