Administrative Assistant, Business Operations & Communications, Consumer Insights

Singapore, Singapore
Streaming – Consumer Insights Marketing /
Netflix is one of the world's leading streaming entertainment services with members across 190 countries enjoying TV series, documentaries, feature films, and mobile games across a wide variety of genres and languages. Members can play, pause, and resume watching as they want, anytime, anywhere, and can change their plans at any time.

In Consumer Insights, we are big believers in the power of the member voice when it comes to creating and promoting content that excites audiences of all ages around the world. We strive to bring that voice to as many business decisions as possible through innovative research techniques that explore members’ underlying needs, tastes, and evolving attitudes toward entertainment.

We are seeking an experienced Administrative Assistant to support our Regional Groups within Consumer Insights. The role will be responsible for handling a heavy volume of organizing meetings, calendars, and travel. This position is based in Singapore, will support two Consumer Insights Directors, and will report to our centralized Business Operations & Communications pod.

The successful candidate will be self-motivated, proactive, quick-thinking, flexible, and able to juggle multiple and diverse responsibilities with unwavering attention to detail at all times. This is a demanding and fast-moving position that requires someone who is able to exercise good judgment, respond quickly to changes, and be able to navigate multiple global time zones! Someone who is curious demonstrates significant initiative and inherently exercises good judgment will be most successful both in the role and at Netflix.

Specific responsibilities include, but are not limited to:

    • Maintain complex calendars of two Director-level executives in the Consumer Insights team, including scheduling meetings both internally and externally
    • Support a heterogeneous team with team members working across multiple time zones: While the concentration of work will be based in Singapore, there will be consistent support of colleagues based in London and/or Amsterdam as well. We expect this European support to be conducted mostly asynchronously and therefore requires an individual to proactively think ahead and manage time differences to stay in lockstep
    • Coordinate complex travel arrangements (eg. hotels, cars, flights, Visas), both domestically and internationally
    • Execute on special projects and ad hoc requests as needed (e.g. org charts, Google Group audits, etc.)
    • Act as primary point of contact for our EMEA offices & APAC offices space planning partners.
    • Serve as liaison as directed for Directors (e.g. deliveries, visitor information, meeting support, etc.)
    • Collaborate with other assistants across multiple departments and within Consumer Insights
    • Assist with organizing team offsites and events
    • Process expense reports


    • 5+ Years as an executive or administrative assistant working with high-level executives in highly matrix international organizations
    • Previous experience working across multiple global time zones
    • Strong written and verbal communication skills and the ability to multitask
    • Proficiency in Google Suite, including Gmail, Google Calendar, Google Meet, Google Docs, Google Groups
    • Experience with Workday (nice to have)
    • Passion for entertainment and/or consumer insights is a big plus 

What kind of colleague do we want to work with at Netflix?

    • Someone who naturally aligns with our culture, not only capable of thriving in it, but also can help us keep it coherent and ever expanding
    • A selfless, resourceful professional who will naturally go beyond required tasks to get great work done
    • Someone eager to learn, keen on receiving and providing feedback regularly, inspired by the continuous flux of change that defines our business segment and work philosophy 
    • Someone who is capable of handling confidential info - personal or business related - with the utmost discretion 
    • Someone who is naturally proactive and seizes opportunities to create impact without always being asked to do so
    • Someone who is able to work with a diverse set of personalities and business cultures (as there is a fair amount of coordination with partners who work outside of Netflix)
    • Someone who loves entertainment and is capable of infusing this passion into what he/she does everyday
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status.