Senior Live Service Producer, External Games

Los Gatos, California
Gaming – Gaming /
Full-time /
Netflix is revolutionizing entertainment. We connect people with movies and television globally by delivering outstanding content and technological innovation. 

This is your chance to be at the forefront of Netflix’s new offering of Video Games. We will bring these new experiences to market through the world's leading streaming entertainment app with 208 million paid memberships in over 190 countries who are already enjoying TV series, documentaries, and feature films across a wide variety of genres and languages.

Members can watch as much as they want, anytime, anywhere. Now, they can download and play mobile games anytime, anywhere, with a collection of Netflix-curated and produced Games. At Netflix, we have an insatiable need to continually improve our product experience and the creative elements that support it, and this team sits at the forefront of the effort.

About the job:
This role will focus on our Live Service Games from a production perspective, managing live games, including roadmaps, scoping, dependencies, and release of content updates. You will manage Live Service Production with external development partners across a slate of multiple titles. You will take the lead as an external developer’s primary point of contact, working with developers on the creation of project and milestone schedules, as well as post-launch content update planning and overall development plans; provide ongoing management checks and balances throughout the full live operations of the title, from launch onwards.


    • Partner with our Live Service Product Managers to ensure priorities can be executed and roadmaps are aligned
    • Identify and lead game initiatives to ensure our team and developers have goals, frameworks, and priority needed to make the titles you’re responsible for successful
    • Partner with business development and creative teams to ensure we are making the right decisions for our developers and members, ensuring we are on track to achieve title goals
    • Feedback on, improve, and take an active part in implementing the Live Service production strategy for the portfolio including pipelines and processes
    • Assist Product Managers in budget management against individual game updates and Live Service plans
    • Help resolve unique, complex product issues through ingenuity, creativity, and any other means necessary to get the job done. Identify risks early and often and remove roadblocks and performance bottlenecks as needed
    • Work cross-functionally to create a healthy team culture based on rich communication, transparency, and shared context

Skills and Experiences

    • 4+ years of Live Service production experience, preferably from mobile gaming
    • 7+ years experience in game production
    • Experience shipping and/or running live updates on multiple games simultaneously 
    • Experience working with external partners and/or at a game publisher 
    • Knowledge of Live Service production, the difficulties generally encountered by teams, and solutions tailored to their requirements
    • Experience leading complex cross-functional projects with successful delivery of quality, schedule and in balancing scope, capacity, budget, risk, and time
    • Ability to influence direction, without relying on positional authority
    • You have an uncanny knack for arriving at solutions through unconventional methods and developing a plan to put them into action
    • You have excellent communication and are able to work with a variety of people, effectively communicating everything from data to creative feedback
    • Passion for video games, innovations in software, and how they enrich the player experience
Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top-of-market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $100,000 - $300,000 USD.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Netflix is a unique culture and environment.  Learn more here.

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.