Senior Account Manager - Life Sciences

United States (Remote)
Business Insurance – Life Sciences Team /
Full Time /
SUMMARY: Responsible for managing the internal service process and relationships for assigned property and casualty client companies on our Life Sciences Team.

FROM THE TEAM: The Life Sciences Team is committed to providing the best service and solutions to our clients. We are a close-knit team that truly believes “Teamwork makes the dream work!" The clients that we support all have the common goal of trying to make the world a better place, and, as a member of this team, you have the opportunity to be a small part of helping to achieve that end goal. We are looking for hard-working, strategic, self-motivated, organized, and fun people to join our team. Come join us!

This position is a salaried, exempt and full-time role. May require seasonal or intermittent traveling to visit clients, prospects and insurers. This is a hybrid/remote role (within the USA). Will be considered hybrid if living within 25 miles of a Newfront office location. #LI-Remote

What You’ll Be Responsible For:

    • Manage client relationships and develop team service strategy, plan and processes to meet client needs. Provide client advocacy as primary point of contact.  
    • Independently prepare for, plan and conduct client meetings.
    • Manage preparation of new business RFP’s; market new and renewal accounts; develop and manage service calendars and prepare presentations for new clients.
    • Provide strategic management new and renewal business risk identification and program design (including contract and claims history review.) 
    • Participate in prospecting activities to both identify and close new business.
    • Partner with production teams to establish and maintain aligned service offerings and delivery of client needs.
    • Participate in carrier activities.
    • Perform as team or subject matter expert and advanced resource.  Keep abreast of industry trends, changing markets, reviewing and mastering new or evolving specializations, policies or products.
    • Perform thorough contract reviews for clients.
    • Perform database file management and input information.  Accurately manage and maintain documents in agency management systems. 
    • May manage and/or train the next level down (i.e. AE may manage and train AMs or ACs.; AM may manage and train ACs)
    • Other tasks, duties or special projects as assigned.
    • Requires seasonal or intermittent travelling to visit clients and prospects.


    • Excellent negotiation and communication skills:  written, public speaking and presentation preparation.
    • Professional composure and exceptional customer service skills, diplomacy, professionalism and tact.
    • Advanced knowledge of Microsoft Office Suite and G Suite, and their complex features. 
    • Ability to be resourceful, take initiative, solve problems, create solutions and direct process improvements.
    • Thrives working with others in a fast paced environment. 
    • Ability to train, delegate, provide oversight and give feedback. 
    • Adaptability and flexibility to proactively anticipate and address issues and client needs.
    • Exceptional time management skills and the ability to navigate demanding schedules, priorities and volumes.
    • Ability to learn, adopt and train use of technology systems and software applications.
    • Excellent at multi-tasking and flexibility to manage ever changing priorities and deadlines.
    • Advanced at multiple and strategic project planning including extended time management.
    • Ability to forge relationships and build trust.

Preferred Knowledge, Skills and Abilities:

    • Property and Casualty insurance experience required. 
    • Minimum of 5 years of insurance brokerage experience.
    • Middle to large market risk management experience focused on Life Science clients preferred.

Required Certificates, Licenses, Registration:

    • Property and Casualty Insurance license required. 
$80,000 - $120,500 a year
The pay range for this position in California, Washington, Colorado and New York at commencement of employment is expected to be between $80,000 and $120,500/yr; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.