Research Specialist
Auckland, New Zealand
Customer Solutions – Customer Capability /
Permanent, Full Time /
Hybrid
This full-time role is based in Auckland.
Who are we:
New Zealand Trade and Enterprise (NZTE), Te Taurapa Tūhono, is New Zealand's international business development agency, we help companies grow bigger, better, faster, for the good of New Zealand.
We are seeking applications for a Research Specialist to join our Customer Capability team, within Customer Solutions group (CSG). CSG’S mission is to provide fast and flexible matching of expertise, knowledge, and experiences to our customers, enabled by digital.
What you’ll be doing:
- Collaboratively develop research proposals in conjunction with NZTE’s Customers, Customer Managers and International teams.
- Conduct extensive and targeted primary and secondary market research from initial scoping and planning phases to, data collection, analysis, and storytelling of recommendations.
- Analyse and interpret trends, patterns and correlations within data to create thought-provoking customer insights underpinned by a sound commercial understanding.
- Produce thorough and well organised reports, presentations and graphics to summarise and explain research findings and their implications.
- Work effectively with external agencies to brief market research projects for the Market Research team and across NZTE.
For more information on the role please view the Position Description.
What you’ll need to be successful:
- Have experience in primary market research, survey design and analysis (usage & attitudes surveys).
- You will be a great relationship builder with the ability to interact with key influences and decision makers across all levels. Along with this you will be customer focused and able to manage multiple needs, priorities and expectations.
- A natural problem solver, you will be able to use initiative, be forward thinking and decisive while staying cool under pressure.
- You will be skilled at identifying key insights across large information sets (data and anecdotal) and making them meaningful for our customers.
- Have high-level report writing skills and able to clearly articulate messages across informal and formal communication channels, with a skill in clear, simple, meaningful messages.
- You are a great visual storyteller being able to design and present reports in a visually appealing way.
Why you'll love working here:
NZTE is a truly global organisation, giving you the experience of working with different cultures. We know that life is not all about work, and flexible working at NZTE is standard practice. On top of this, we also offer five weeks' annual leave so you can have that extra time in the year to enjoy what you love doing.
Career development is another huge part of working at NZTE and we will help you with your aspirations and work with you to get you there – being a learning environment that encourages adventure and experimentation, what better place to grow your career!
What's next:
If you have the legal right to work in New Zealand please apply now, we will be reviewing applications as they are submitted and may close the advertisement early if we find the right person, so, if you are interested, please don’t wait until the closing date to apply.
Applications close: midnight on Thursday 8th May 2025.