Performance and Insights Lead
Wellington or Auckland, New Zealand
Customer Solutions – Customer Solutions Group /
Permanent, Full Time /
Hybrid
This role is based in Auckland (preferred) or Wellington
Who are we
Te Taurapa Tūhono | New Zealand Trade and Enterprise (NZTE) is the government agency charged with helping New Zealand businesses to grow internationally. By supporting New Zealand businesses, we boost New Zealand's economy and reputation, and help to share what's special about New Zealand with the rest of the world.
The Capital Solutions team leverages our extensive knowledge and global networks to support exporters achieve international growth. We work alongside customers to encourage them to be proactive in thinking about what funding options are best for their business. Do they have sufficient capital to execute, and the capability to drive a successful financial model? What options and scenarios should the business prepare for to enable growth? Our team also ensures the International Growth Fund (IGF) is activated at the right place and time, to support customers build capability and accelerate market development activities by co-investing in growth projects.
What you’ll be doing
Due to structural changes that enable NZTE to better deliver services and offerings to our customers, we are seeking a Performance and Insights Lead to join our team. This role to enable the new team to be customer-focused and data-informed across the full range of capital solutions, including the International Growth Fund.
As the Performance and Insights Lead, you will play a pivotal role in ensuring NZTE customers can access value-adding services that support their international growth. You will provide data, insights, research, and strategic support to the Capital Solutions team, driving continuous improvement and enabling high performance and customer impact.
Key duties of this role include:
- Analyse and interpret data and customer financial information to provide actionable insights for strategic decision-making.
- Act as a key advisor to the Director Capital Solutions, aligning the team’s work with NZTE’s strategic priorities.
- Develop and maintain operational reporting to assess solution demand, pipeline progress, and portfolio performance.
- Lead the automation and streamlining of reporting processes, especially around Direct Economic Impact (DEI) and other impact measures.
- Prepare clear and well-organised reports and presentations for senior leaders and the Board.
You will lead the development of operational and DEI reporting, working closely with Capital Solution Managers and IGF specialists to enhance portfolio visibility and add value for customers. By analysing qualitative and quantitative data and customer financials, you will provide actionable insights, advise leadership on strategic priorities, and ensure Capital Solutions data quality aligns with NZTE’s data strategy.
What you’ll need to be successful
To thrive in this role, you’ll bring a growth mindset, blend of commercial expertise, analytical skills, and a passion for supporting New Zealand exporters. You’ll be proactive, organised, and comfortable working with complex data and financial information. Excellent communication skills, including technical writing and the ability to present findings and interpret financial statements and data to support commercial decision-making and collaboration is crucial in this role.
Adept at using data and your relationship management skills to guide sound decision making, navigating complex technical and financial information with ease and proactive in looking for ways for us to adapt and continuously improve the Capital Solutions function. Key skillsets we are looking for are:
- Strong analytical and strategic thinking skills, with a focus on delivering actionable insights.
- Excellent communication skills, including technical writing and the ability to present findings clearly.
- Proficiency in data analysis tools, such as SQL, advanced spreadsheets, and data visualisation platforms (e.g., Tableau or Power BI).
- Sound knowledge of financial principles, including accounting methodology and financial modelling.
- A tertiary qualification in Finance, Economics, Commerce, or Accountancy is preferred, or equivalent experience in corporate finance or financial analysis.
Why you’ll love working here
NZTE is a truly global organisation, giving you a wonderful experience of working with different cultures with over a hundred countries as part of our everyday. We know that life is not all about work and flexible working at NZTE is standard practise. We will give you the right technology to allow you to work anywhere and balance your time. On top of this, we also offer 5 weeks annual leave so you can have that extra time in the year to enjoy what you love doing!
Career development is another huge part of working at NZTE and we will help you with your aspirations and work with you to get you there – being a learning environment that encourages adventure and experimentation, what better place to grow your career!
What's next
For more information, please review the positions description: Performance & Insights Lead PD. If this role looks like your next challenge, please apply now, applications close 11:59pm (NZST) Wednesday 15 October.
This is an NZ Investment Level 17 role.
Please note, you must have the legal right to work in New Zealand to apply for this position.
We believe New Zealand is good for the World. New Zealand Trade and Enterprise (NZTE) is an equal opportunity employer. At NZTE it is all about our people and we seek diversity of though; we welcome and encourage you to apply regardless of ethnicity, gender, religion, age, sexual orientation, gender identity, neurodiversity or disability. If we need to make specific accommodations in any part of the interview process, please note this in your application or discuss with the recruiter.
