Customer Manager
Whangarei, New Zealand
Export Customers – Fusion North /
Permanent, Full Time /
Hybrid
This role is based in our Whangarei NZTE office.
Who are we | Ko Te Taurapa Tūhono tēnei
Te Taurapa Tūhono | New Zealand Trade and Enterprise (NZTE) purpose is simple – to grow companies internationally, bigger, better and faster, for the good of New Zealand.
You would be joining the Export Customer team - we are a friendly passionate team of commercially astute ambitious Customer Managers.
What you'll be doing | Te whakamahere
In this role you will manage a portfolio of New Zealand brands predominantly in the manufacturing and tech sectors. This role is best suited for someone who is passionate about manufacturing/technology companies, is highly commercial, enjoys working at pace and who is inspired by helping businesses to grow so they can export to the world.
You will work in close partnership with your portfolio of customers to deeply understand their business. You will learn and support them with their challenges and opportunities and their international growth strategy. Together you will build a work programme to help them achieve their goals. You'll be a trusted and empathic communicator, coach and problem solver who connects your customers to the right experts and tools to facilitate this support.
What you'll need to be successful | Ō Pūkenga
You will be someone who has a good understanding of the NZ export business ecosystem with strong knowledge of manufacturing and the international landscape. A self-starter that embraces change and works at pace, who work independently but also build strong relationships within the broader NZTE one global team. You will also:
- Bring in-depth commercial experience particularly in the technology and/or manufacturing space.
- Be a strong communicator with the ability to not only build rapport and develop influential relationships across all levels & types of an organisation.
- Be commercially astute and able to provide viable business advice to help exporters grow.
- Be resilient & adaptable, eager to roll up your sleeves and work alongside your customers.
- An understanding of te ao Māori and tikanga is valued.
- Currently we operate with a hybrid model so someone who can work a minimum of 3 days in the Whangarei office and who is available to travel to Auckland monthly is essential.
Why you’ll love working here | Nau mai ki Te Taurapa Tūhono
For more info about the benefits and life at NZTE visit - nzte.govt.nz/page/life-at-nzte
What's next | Te ara ki tua
Please apply online attaching a CV and cover letter by Wednesday 25th June at 11:59pm NZT.
The Position Description can be found here: Customer Manager
Please note: The legal right to live and work in NZ is required to apply for this role.
New Zealand Trade and Enterprise (NZTE) is an equal opportunity employer. At NZTE it is all about our people and we seek diversity of thought; we welcome and encourage you to apply regardless of ethnicity, gender, religion, age, sexual orientation, gender identity, neurodiversity or disability. If we need to make specific accommodations in any part of the interview process, please note this in your application or discuss with the recruiter.
