Aesthetic Patient Care Coordinator

Los Angeles, CA
Medical /
Full-time /
About Us:
Welcome to Next Health, the world's first Health Optimization and Longevity center. Established over 6 years ago, we have since grown to 5 locations throughout the US with a strong growth trajectory. We pride ourselves on being the preeminent leader in the field of health optimization.
Our mission at Next Health is to help people optimize their health and improve their quality of life through cutting-edge functional medicine practices. We are dedicated to providing our clients with the most advanced techniques and technologies to help them achieve their health and wellness goals.

Your Impact
As an Aesthetic Patient Coordinator at Next Health, you will play a critical role in supporting our executive team and ensuring the smooth operation of our organization. Your exceptional organizational skills, attention to detail, and ability to handle confidential information will contribute to the efficiency and effectiveness of our leadership team.

Job Description
We are seeking a highly skilled and proactive Aesthetic Patient Coordinator to provide comprehensive administrative support to our executives. In this role, you will be responsible for:
Deliver world-class customer service in all patient interactions, including rapport building.
Proactively identify all patient medical needs through engaging conversation and service-related questioning.
Check chart for GFE and appropriate consents, pull up previous treatment diagram (mostly for botox/Dysport).
Take before and after photos.
Clean treatment area and prep patient for aesthetic service including cleaning and prepping skin for injection (washing and applying cleaning solution).
Set up the medical tray.
Assist in treatment: mostly for laser treatments (BBL and MLP).
If Phlebotomist: Perform venepuncture (blood draw) for PRP treatments and process blood.
Schedule patients for services.
Follow-up with patients who expressed interest in additional treatments and those that are past due for treatment.

What to Expect
In this role, you can expect to:
Provide proactive and efficient administrative support to multiple executives
Anticipate and prioritize the needs of the executive team
Manage and coordinate complex schedules and appointments
Handle sensitive and confidential information with professionalism and integrity
Collaborate with cross-functional teams and stakeholders
Act as a liaison between executives and internal/external contacts
Assist with the preparation of presentations, reports, and other materials

What You'll Bring
We're looking for someone who has:
AA/AS degree and/or Phlebotomy training, preferred.
Knowledge of basic medical aesthetic terminology is strongly preferred.
Minimal one year of medical record upkeep and maintenance.
Minimal one-year scheduling patients and providing follow-up communication.
Minimal one-year administrative support, preferably in the healthcare field.

Our Culture & Perks
At Next Health, we foster a collaborative and supportive work environment where innovation and personal growth are encouraged. We offer:
Competitive salary and benefits package
Opportunities for professional development and advancement
Flexible work arrangements
A positive and inclusive workplace culture

Expected Compensation
The expected compensation for this position is $23 per hour, plus benefits.

Pay offered may vary depending on multiple individualized factors, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Next Health is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.