Integration Engineer (Remote - US)
Remote
PS - Implementation – Implementation /
Full time /
Remote
Why join Nextech?
We are a leader in specialty healthcare technology solutions.
We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.
If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com.
Job Summary:
The Technical Implementation Specialist is responsible for conducting implementation activity executing on the standard implementation methodology across Nextech’s suite of solutions. This role will also provide advanced technical services and support for Nextech Software Products in accordance with clients' needs. Responsibilities include merging clinical databases into a single instance, implementing technical features in the software, involving issue investigation, creative problem solving, and training clients as well as internal staff as needed.
All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.
Essential Functions
- Work week consists of Thursday – Monday will include nights and early mornings
- Conduct client training, including the instruction of both clinical and non-clinical staff on the appropriate use of software applications
- Complete a variety of administrative tasks to keep customer, Project Manager, and Department Manager up to date on assigned implementation projects
- Maintain and grow strong proficiency in all technical facets of Nextech software Solutions
- Answer incoming calls related to projects and tasks
- Reply to Technical Services requests in a timely fashion
- Maintain ongoing contact with assigned clients to ensure customer satisfaction
- Maintaindetailednotesanddocumentinterfaceconfigurationsforeach project inSalesforce
- Create and maintain documentation and training to help drive success for the broader team and our customers
- Evaluate client hardware to ensure it meets Nextech requirements; make recommendations as necessary
- Knowledge of HL7 standards
- Lead and coordinate technical initiatives to merge SQL Server client databases, supporting market-driven clinic acquisitions and consolidation.
- Execute SQL merge validation through both manual processes and by assisting in the development of automated solutions to minimize manual intervention.
- Optimize and enhance the clinical merger workflow to achieve more timely, efficient, and accurate project outcomes.
- Carry out other duties as assigned based on business need
Minimum Requirements
- 3 years of experience supporting high performance applications with a detailed understanding of technical aspects of the software
- Able to work a Thursday – Monday schedule including evening/night and early morning hours
- Advanced technical skills, including basic computer/technology skills and proficient to excellent Microsoft© Office Suite (Access, Excel, Outlook, PowerPoint, Visio, and Word) experience
- Intermediate to expert knowledge of SQL queries and able to write advanced queries
- Proven/demonstrated ability to work independently as well as in a team environment, handle multiple demands and changing priorities and exhibit results with a high level of accuracy
- Excellent project management, analytical and problem-solving skills
- Excellent interpersonal skills
- Excellent written and verbal communication
- Knowledge of RESTful APIs and execution through tools like postman
- 3+ years of experience supporting high-performance applications with a strong understanding of SQL Server databases.
- Experience executing RESTful APIs using Postman or similar tools.
- Advanced knowledge of SQL queries and ability to write and troubleshoot them.
- Experience with UI automation tools (e.g., Selenium, Playwright, or similar).
Preferred Qualifications
- Bachelor's degree in engineering, Science, or Information Systems
- Experience with Data Analytics Platform(s)
- Knowledge of our applicable experience in one of Nextech's main medical specialties
- Experience with System Performance Monitoring/Troubleshooting
Working Environment/Physical Demands
- Fully Remote
- Work week: Thursday – Monday will include nights and early mornings
- Activities require a significant amount of work in front of a computer monitor.
Total Rewards
- Generous annual bonus opportunity
- 401(k) with Employer Match
- Flexible Time Off: take time off when you need it without worrying about available hours
- 10 paid holidays
- Volunteer Time Off
- Insurance: Choice of Medical, Dental, and Vision plans
- Health Savings Account with employer match
- Flexible Spending Account
- 100% Company-Paid Parental leave
- 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
- Nextech Luminary Peer Recognition Program
- Wellness Program including discounts on medical premiums
- Employee Assistance Program with free counseling sessions available
- Corporate Discounts on Retail, Travel, and Entertainment
- Pet Insurance options
