Director, Marketplace Operations

Los Angeles, CA
Operations – Drayage
NEXT is on a mission to disrupt on $800B logistics industry, and we want you to join our team!  As the Director of Marketplace Operations, you will be a critical player to drive our business forward.  You will use your analytical skills, operational knowledge and charismatic personality to reshape the trucking industry. You will work closely with our Relay and brokerage operations teams to transform the supply chain for imported goods. Joining us, gives you the opportunity to be a part of amazing new technology that will change lives everyday!

What You'll Do

    • Build an AMAZING marketplace operations team
    • Set up an enforceable SOP for all Marketplace Operations teams
    • Align the marketplace operations with our product vision and product strategies
    • Clear KPI and measurements for marketplace (carrier / shippers) health and success
    • Acquire and retain carriers
    • Create and implement great carrier onboarding experiences
    • Grow NEXT Relay program
    • Coordinate with drayage and truckload brokerage teams to ensure shipper service satisfaction

What You'll Need to Have

    • Highly analytical and able to assess and come up with process and solution
    • Experience building high performing operations team preferred
    • Experience dealing with process and data preferred
    • Bachelor’s Degree
    • Passionate about disrupting an $800B industry

What You'll Receive

    • Competitive Salary + Bonus + Equity
    • Full medical, dental and vision benefits 401k w/ company match
    • Explosive Career Growth
    • Vacation & Company Holidays
    • Dog Friendly Office
NEXT Trucking is a venture-backed company boldly taking on the challenge of digitizing the $800B freight trucking industry. Our technology is transforming the way shippers and truckers engage and communicate by creating an online platform where shippers can instantly find truckers with capacity and be able to have real time tracking updates and transparency with the movement of their freight throughout the entire shipping process.

NEXT was founded by Lidia Yan and Elton Chung with over 20 + years of experience in logistics and technology. We have raised over $21M led by Sequoia Capital. We have assembled a team with experience from companies such as Snap, Uber, Apple, Idealab, Kareo, GoFundMe, C.H. Robinson and JB Hunt. Come join us as we innovate the transportation industry.