Manager, OTR Brokerage
Los Angeles, CA
Operations – OTR
Headquartered in “Silicon Beach” El Segundo, CA -- NEXT is a company driven by a commitment to providing world-class service to shippers and truckers alike. We’re on a mission to solve a trillion dollar puzzle and offer painless freight.
Armed with experienced professionals from Google, Amazon, Salesforce and Twilio, NEXT is seeking change agents who are excited to make a meaningful impact on an industry driving the U.S. economy. Forbes included us on its 2019 Next Billion-Dollar Startups list, and we’ve been recognized as one of Built in LA’s Best Small Companies to Work For and 50 Startups to Watch. NEXT is venture-backed by leaders such as Brookfield Ventures, GLP and Sequoia Capital.
Are you NEXT?
As the Manager, OTR Brokerage (Over The Road), you’ll be responsible for the execution of the OTR brokerage at NEXT, including FTL, LTL, as well as the relay portion of drayage. Our business serves lanes across the US. You’ll apply best practices to ensure customer expectations and are met and exceeded. Innovation is a core practice at NEXT and infuses everything we do. You’ll be leading the charge for continuous improvement across your disciplines, applying lean methods and processes.
What You'll Do
- Own the OTR brokerage operations strategy and tactical implementation
- Attract, lead, and grow a team focused on providing world-class service to OTR drivers and shippers
- Support NEXT’s marketplace participants with exception handling
- Identify and rationalize market opportunities across clients, lanes, and services
- Create optimized and scalable business processes and define systems requirements to handle ongoing expansion
- Fully instrument and report the OTR brokerage business to provide transparency and insight to the company from tactical reports to executive dashboard views
- Apply lean / six-sigma methods and processes for continuous as well as quantum improvements
- Ensure compliance with all applicable laws and regulations
- Collaborate with sales, other operations teams, product and finance
What You'll Need to Have
- 5+ years of relevant experience in operations management with a focus on logistics and supply chain management, preferably in line haul / OTR
- Experience with OTR brokerage
- P&L Management
- Six-sigma or lean production certification preferred
- Hands-on experience with continuous improvement
- 5+ years of people management experience
- Familiarity with the Department of Transportation, including hours of service and weight requirements
- Early-stage start-up experience
- Demonstrated ability to perform with grace under pressure
- Multi-tasking skills in a fast-moving and changing environment
- Excellent written and verbal communications
- Demonstrated experience creating systems and integration requirements, including Salesforce, and enterprise billing systems
What You'll Receive
- Competitive base salary, bonus, equity
- Full medical, dental and vision benefits, 401k w/ company match
- Vacation and Holidays
- Casual work environment
- Dog friendly office
- Flex hours (we know SoCal traffic)
NEXT is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by emailing email@example.com.
To all recruitment agencies: NEXT does not accept agency resumes. Please do not forward resumes to our jobs alias, NEXT employees or any other organization location. NEXT is not responsible for any fees related to unsolicited resumes.