Junior IT Systems Administrator
Vilnius
IT – IT /
Full-time /
On-site
We are an 800+ strong team whose ideas underpin successful exits, IPOs, strong financial results and competitive advantages as well as novel processes, new business models and great user experiences. We focus on e-commerce, mobility, and transport & logistics, while always keeping an eye on emerging segments as well.
We rethink processes, business models and architecture, not to mention tech stacks. This approach opens doors for our people to find their own ways and solutions and bring their own ideas to life, learning and advancing both within and across teams and departments.
We say no to office politics and pointless meetings. We celebrate curiosity, experimentation, and passion beyond code. We are very open to people growing both within and beyond their teams and departments. And this is where we suggest starting today.
By joining this position, you'll become a valued member of our eight-person IT team that thrives on open communication, collaboration, and effective problem-solving. You’ll work alongside experienced professionals committed to maintaining the security, reliability, and seamless operation of NFQ’s IT infrastructure.
As a Junior IT Systems Administrator, your role will be essential in keeping our IT systems running smoothly. You’ll provide technical support across various systems and devices, help install and configure new setups, manage user accounts, and contribute to maintaining a secure and efficient environment.
Along the way, you’ll get hands-on experience with a variety of tools and technologies, including Linux, macOS, Windows, Google Workspace, Jira/Confluence, VMware, AWS, Python, Bash, Fortinet, HPE Aruba, and Ubiquiti. Don’t worry if you’re not familiar with all of them yet – we’re here to support your learning and growth.
Ready to grow with a team that values initiative, learning, and teamwork? Apply now and help us enhance NFQ’s IT infrastructure together!
In this role, you will
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
- Install, configure, maintain, and upgrade computer systems and servers
- Ensure the availability, performance, and security of IT systems, including LAN/WAN networks, hardware, software, and office systems
- Manage user accounts and permissions
- Oversee and manage the IT service desk operations using Jira Service Management
- Manage IT inventory of hardware, software, and resources
What will you bring
- Experience in IT support, system administration, or a similar role
- Proficiency in installing, configuring, and maintaining various operating systems (Windows, macOS, Linux) and server environments
- Strong analytical and problem-solving skills to diagnose and resolve hardware, software, or network issues swiftly
- Excellent verbal and written communication skills in both Lithuanian and English languages
- Ability to provide clear and concise technical assistance to non-technical users
- Understanding of security principles and practices to ensure the confidentiality, integrity, and availability of IT systems
- Ability to work collaboratively in a team environment as well as independently to deliver results
We consider the following experiences as advantages
- Experience with IAM tools and platforms
- Knowledge of Jira Service Management for managing IT service desk operations
- Familiarity with scripting or automation tools
What we offer
- A working culture that is high-performing, ambitious, collaborative and fun
- Health insurance and a yearly training budget (local and international conferences, language courses), employee-led workshops
- Bonus for referrals
- Extra vacation days: 2 after working at NFQ for two years and 4 after four years on our team
- Office perks and team activities