Business Analyst
Vilnius
Delivery Department – Delta /
Full-time /
Hybrid
We are an 800+ strong team whose ideas underpin successful exits, IPOs, strong financial results and competitive advantages as well as novel processes, new business models and great user experiences. We focus on e-commerce, mobility, and transport & logistics, while always keeping an eye on emerging segments as well.
We rethink processes, business models and architecture, not to mention tech stacks. This approach opens doors for our people to find their own ways and solutions and bring their own ideas to life, learning and advancing both within and across teams and departments.
We say no to pointless politics and meetings. We celebrate curiosity, experimentation, and passion beyond code. We are very open to people progressing both within and beyond teams and departments. But this is where we suggest starting from today.
As a Business Analyst, you'll be the essential link between our clients and development team, offering a special opportunity to explore a wide range of projects across different industries. Join us in shaping the future of our projects!
In this role, you will
- Work directly with clients to understand their business needs and define product specifications
- Analyze client business processes, identify inefficiencies, document requirements, and collaborate with the solution team
- Communicate client needs clearly to the project team, ensuring the developed system meets business analysis requirements
- Use tools like UML, BPMN diagrams, Use Cases, and User Stories to define and illustrate business requirements and processes
- Collaborate closely with the project team to find the most effective solutions
- Manage client expectations for the project outcome
- Support clients in implementing new processes and managing the change effectively
What you will bring
- At least 3 years of experience with BPMN or creating flowcharts for business processes analysis
- Strong skills in requirements elicitation and analysis, including gathering, documenting, and analyzing business requirements
- Proficiency in project management tools like JIRA, and knowledge of project management methodologies such as Agile and Scrum
- Experience in preparing As-Is to To-Be flows and understanding of change management implementation
- Ability to explain the overall goals and rationale of the team's work
- Expertise in identifying underlying business problems and contributing significantly towards the development of effective solutions
- Excellent communication skills in both Lithuanian and English, written and spoken
What we offer
- A working culture that is high performing, ambitious, collaborative and fun
- Health insurance and a yearly training budget (local and international conferences, language courses), employee-led workshops
- Flexible working hours
- Unlimited WFH (work from home) policy
- Extra vacation days: 2 after working at NFQ for two years and 4 after four years on our team
- Bonus for referrals
- For those who dream of traveling: WFA (work from anywhere) possibilities in NFQ - approved countries
- Office perks and team activities
