About Niagen Bioscience

Niagen Bioscience (NASDAQ:NAGE), the parent company of ChromaDex, is a global bioscience company dedicated to advancing NAD+ research and healthy-aging science. Our scientists partner with leading universities and research institutions worldwide to discover, develop, and create solutions that help people age better. Our flagship ingredient, Niagen®, a patented form of nicotinamide riboside, is one of the world's most extensively researched and validated NAD+ precursors, backed by 35+ human clinical trials and 400+ peer-reviewed studies.

We offer two product brands: Tru Niagen®, a daily supplement clinically proven to increase NAD+ levels; and Niagen® Plus, our premium pharmaceutical-grade NAD+ therapy brand featuring Niagen™ IV and injectables.

As pioneers in NAD+ technology, Niagen Bioscience and ChromaDex continue to set the Gold Standard in scientific rigor, quality, safety, and transparency through our commitment to excellence, innovation, and integrity. We have two locations in California (Tustin, CA and Westwood, CA) and a premier research laboratory in Longmont, CO.

Our C.H.E. (pronounced chi)

We enjoy working with like-minded people who embody “C.H.E.” and share our passion for health, wellness, discovery, and innovation. In our collaborative environment, employees quickly adapt to different situations, bringing:

Character – A positive attitude, commitment to success, and strong ethics.

Horsepower – Good judgment, creative problem-solving, and a strong work ethic.

Experience – Functional knowledge and skills to perform efficiently.

If you're eager to work with incredible people and contribute to something meaningful, join our team and help shape the future of bioscience on a global scale!

What we Offer:

A competitive salary, affordable health benefits, company sponsored life insurance, wellness initiatives, retirement savings with company match, paid time off, career growth opportunities and a flexible/hybrid work environment.

About the Role:

We are seeking a highly organized and detail-oriented Account Manager to act as a cross-functional liaison between our company and key accounts to drive revenue and sales. This role will oversee distributor relationships, order management, and account forecasting, while also maintaining internal and external tools such as our Digital Asset Management (DAM) systemor retail sell-thru data dashboards. The ideal candidate will play a critical role in tracking business development, managing pro forma invoicing, trade spend, and new account onboarding, ensuring seamless business operations.

Core Expectations:

Order & Payment Management:

· Oversee wholesale orders through EDI, ensuring accurate processing and fulfillment.

· Track customer payments to determine optimal shipment timelines.

· Input and maintain order and payment data in NetSuite for financial reconciliation.

· Communicate pro forma invoices to customers and coordinate payment processing.

Distributor & Customer Relationship Management:

· Serve as the primary point of contact for distributors and key accounts.

· Manage and respond to requests for digital assets (label flats, lifestyle images, product images) by coordinating with creative teams.

· Monitor B2B trade spend accruals and provide insights for financial planning.

· Ensure seamless order processing and fulfillment while maintaining strong customer relationships.

Digital Asset & Inventory Management:

· Lead the implementation and organization of a Digital Asset Management (DAM) system for easy access to marketing and product assets.

· Work closely with marketing, finance, and logistics to ensure assets are distributed efficiently to stakeholders.

· Collaborate with logistics teams to improve inventory forecasting and order fulfillment strategies.

Qualifications and Success Factors:

· 3+ years of experience in account management, sales operations, business development, or order management.

· Strong proficiency in EDI systems, NetSuite, and DAM tools.

· Ability to work cross-functionally across finance, marketing, and logistics teams.

· Strong organizational skills with a customer-centric approach.

· Knowledge of trade spend management, financial reconciliation, and inventory planning.

Competencies & Skills

· Able to work cross-functionally, balancing priorities and building strong relationships across departments.

· Exceptional written and verbal communication skills.

· Ability to work effectively in a fast-paced, high-pressure environment with tight deadlines.

· Strong problem-solving skills and attention to detail.

We are an equal opportunity employer that operates with an emphasis that People Matter. We respect and will consider every and all kinds of people regardless of race, color, religion, sex, sexual orientation, gender identity, age, natural origin, protected veteran status, disability, or any other factors prohibited by law or humanity.

$70,000 - $100,000 a year

We are an equal opportunity employer that operates with an emphasis that People Matter. We respect and will consider every and all kinds of people regardless of race, color, religion, sex, sexual orientation, gender identity, age, natural origin, protected veteran status, disability, or any other factors prohibited by law or humanity.

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