Quality Control Analyst

Zagreb, Croatia
Operations – Operations /
Full Time /
At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big, so we can all continuously improve. We enable your best to power our future. 

Location: Budmanijeva 1, 10000 Zagreb, Croatia
Trial work: 6 months
Full time position (40 hours per week). Hybrid work: a newly employed worker will be entitled to hybrid work after successfully
completing a 6-month trial period

Work place:
Zagreb, Budmanijeva 1

Key tasks and responsibilities:

    • Recruitment of new families for the panel of viewers
    • Updating and constant monitoring of all information about installed households.
    • Proactive communication with panel members.
    • Support to technicians in the field.
    • Preparation of daily reports for the purpose of data quality control.
    • Regular telephonic verification of information in production bases with the situation on the ground.
    • All other tasks as necessary determined by the Employer.

Required skills, abilities and knowledge:

    • SSS/VŠS/VSS (with economic background)
    • Excellent communication skills.
    • Analytical skills and affinity for working with numbers
    • Very good command of spoken and written English.
    • Excellent computer skills (MS Office package, especially Excel).
    • Ability to focus attention on details.
    • Independence in performing work tasks.
    • Openness to learning.
    • Ability to work in a team with a "get things done" attitude
    • An affinity for electronic media such as television
    • Responsibility and reliability when working with confidential data.

• Contract for an indefinite period, with a trial period of 6 months.
• Work in the morning shift, as needed and in the afternoon shift.
• Dynamic work in a successful company, a local branch of the international company
Nielsen, which always offers opportunities for personal and professional growth.

About Nielsen:

Nielsen Global Media informs the market with unbiased, reliable data about what people
are watching and listening to. Nielsen measures television viewership in Croatia and
cooperates with households from all over Croatia that participate in the viewer panel. To
get true and reliable data, we measure across all channels and platforms⁠ - from podcasts
and streaming TV to social media. And when companies and advertisers are armed with
the truth, they understand their audience more deeply and can accelerate growth.

Our people are the driving force. Your thoughts, ideas and expertise can improve us.
Whether you're thinking about how to maximize new technology or see a gap in the
market, we're here to listen and take action. Our team is strengthened by a diversity of
thoughts, experiences, skills and backgrounds. You will enjoy working with smart, funny,
curious colleagues who are passionate about their work. Come and be part of a team that
motivates you to do your best!