Fieldwork Supervisor (Market Research)
Singapore
Operations – Field Operations /
Full Time /
On-site
Please note that this position does not offer sponsorship. We kindly request that only Singaporean Citizens or Permanent Residents apply
DEPARTMENT SUMMARY
- Data collection for SG Media projects with focus on CMV (Consumer Media View) and RAM (Radio Audience Measurement)
- Vendor management where needed
POSITION SUMMARY
- Conduct door-to-door of face-to-face interviews to recruit respondents for assigned Media projects;
- Supervise part-time interviews to ensure successful project completion
KEY RESPONSIBILITIES
- Collect data by conducting face-to-face interviews with randomly selected household respondents for 6 days a week
- Key-in data collected into the survey platform using tablets provided by Nielsen
- Administer any contact sheet or summary where necessary
- Ensure that all data collected are accurate
- Manage assigned part-time interviews on a project basis i.e. RAM (Radio Audience Measurement)
- Oversee FW quota for both CMV and RAM to ensure successful project completion
- May perform other ad-hoc duties assigned
KEY STAKEHOLDERS & INTERFACE
- Reports to Data Acquisition Manager on a regular basis
EXPERIENCES & QUALIFICATIONS
- Minimum 2-year door-to-door data collection experience, project management or project delivery relevant experience in market research is preferable;
- Minimum 2-years’ experience in handling a team
- A good understanding of the principles of market research;
- Good command of English language, in both written and verbal, and preferably able to speak dialect to coordinate with local personnel;
- Flexible, able to work beyond office hours and be on standby on weekends and public holidays to address field issues and or interviewer concerns;
- Good working attitude, responsible and able to work in a fast paced environment
COMPETENCIES & SKILLS
- Ability to persuade selected household respondents to participate in the survey;
- Able to handle rejection well;
- Well organized with the ability to plan and prioritize;
- Meticulous with strong attention to detail;
- Strong interpersonal skills with a collaborative mindset to work well with others;
- Basic knowledge of handling mobile devices/electronic tablets
KEY PERFORMANCE INDICATORS / MEASURES
- Ensure data collected from respondents are accurate and of quality;
- Ensure that projects assigned are completed successfully i.e. individual/team quotas are achieved, part-time interviewers completes the assigned tasks/area
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