Executive Vice President, Operations

Los Angeles or Washington D.C. (preferred), Remote considered /
Operations /
Founded in 1979, the National Immigration Law Center (NILC) is a leading non-profit organization (501(c)3) in the U.S. exclusively dedicated to defending and advancing the rights and opportunities of low-income immigrants and their loved ones. NILC’s mission is grounded in the belief that everyone living in the U.S. regardless of race, gender/gender identity, immigration status, or economic status — should have equal access to justice, resources, and educational and economic opportunities that enable them to achieve their full human potential. Together, NILC and the affiliated NILC Immigrant Justice Fund (IJF), a 501(c)4 organization, work to advocate more directly for federal immigration reform policies. NILC is committed to advancing its mission — which intersects race, immigration status, and class — through racial, economic, and gender justice and equity orientation. 

Headquartered in Los Angeles with an office in Washington, DC, NILC seeks to achieve just laws and policies that address systemic inequities, create narrative and culture change for an inclusive and equitable society, and build a healthier and more powerful movement. For more information, please visit www.nilc.org. and www.immigrantjusticefund.org/

NILC is at an exciting moment in its organizational trajectory, supporting our five-year strategic framework and scaling the organization and its work through influencing systems, policy advocacy at the federal and state levels, engaging in movement and power building, and narrative and culture strategies in addition to continuous improvements to our operational model. We are looking for entrepreneurial, results-driven, relationship builders who are committed to NILC’s mission and values of racial justice & equity, valuing diversity, fostering partnerships & collaboration, encouraging respect & personal well-being, and striving for transparency, integrity, and honesty.

About the Position
The Executive Vice President, Operations (EVP) serves as a critical member of the NILC Executive Leadership Team (ELT) and advances the NILC mission by acting as the subject matter expert and strategic leader on all areas of operations and finance including Finance & Administration, Human Resources, and Technology. Reporting to the Executive Director, the EVP will oversee the strategic and day-to-day management of NILC’s operations to build and sustain effective and strong operations functions for the organization as a whole. Working in partnership with members of the ELT, interim leadership, and Senior Leadership Team (SLT), the EVP plays a key role in implementing NILC’s strategic priorities and advancing diversity, equity, inclusion, justice, and belonging initiatives through organizational systems and policies. Additionally, NILC has a recognized Union, and the EVP provides strategic thought partnership and ongoing support for bargaining, implementation of operational aspects of the Collective Bargaining Agreement (expected in 2022), and ongoing management team support as needed.
An experienced and inspirational leader, the EVP will develop and implement operations strategies while also exhibiting a strong commitment to NILC’s mission which concentrates on the applied principles of diversity, equity, inclusion, justice, and belonging, and bring a strong strategic and organization-builder mindset drawing from experience in progressive movement organizations.
This role is not a member of the Bargaining Unit and this role is an exempt, full-time position. 
The EVP, Operations will be responsible for providing leadership and driving success in the following key areas:

Specific Position Responsibilities

    • Collaborate with the entire Executive Leadership Team in setting and driving organizational vision, operational strategy, and financial plans utilizing strong analytical skills and data-based decision making.
    • Translate strategy into actionable goals for performance and growth, helping to implement organization-wide goal setting, performance management, and annual operational planning.
    • Ensure all teams within the Operations department including Finance & Administration, Human Resources, and Technology are carrying out the organization’s Strategic Framework, in close coordination with the Senior Leadership Team.
    • Continually assess operations processes, procedures, structure, and internal systems to provide strategic guidance and recommendations for improvement based on financial analysis and projections, cost identification and allocation, and revenue/expense analysis.
    • Working with other senior leaders and the Finance & Administration team, implement financial management best practices across our 501(c)(3) and 501(c)(4) entities and confirm that we have the appropriate systems and controls in place and maintain financial viability through sound fiscal management.
    • Advise the ELT, SLT, and other key leadership team members on financial planning, budgeting, cash flow, investment priorities, and policy matters for both short- and long-term financial and budgetary planning and projections in alignment with NILC’s strategic framework.
    • Oversee the efforts of the Information Technology Department to create and implement a Technology roadmap that includes cybersecurity measures, emergency response protocols, integration of new tools, maintenance of current systems, and staff education. Support and oversee Human Resource Department initiatives to ensure all human capital practices, including talent acquisition, performance management, compensation strategy, and training and development were aligned with organizational goals, and monitored via global survey program (engagement, team effectiveness, racial equity, onboarding, and exit surveys).
    • Provide support to the Board and its finance, executive and audit committees; communicate and present financial matters at Board of Directors and committee meetings, as appropriate.
    • Collaborate with leaders across the organization to ensure that all operations functions are integrated, well-coordinated, and in strong communication and alignment with the program and other departmental work.
    • Manage critical vendors relationships and partnerships and hold third-party providers accountable for their results.
    • May be a part of a larger cross functional project using the MOCHA framework/methodology

Supervisory Responsibilities

    • Develop a standard of high-performing, well-coordinated teams across all Operations teams capable of supporting growth and adoption of new technologies, services, and partners.
    • Recruits, interviews, hires, and trains staff.
    • Oversees the daily workflow of direct reports.
    • Acts as a coach and mentor including providing constructive and timely feedback to foster a collaborative environment that develops strengths, improves weaknesses, and encourages creative problem-solving.
    • Handles discipline and termination of employees in accordance with organizational policy.
    • Manages outside consultants, third party administrators, and vendors.
    • Directly manages 4 employees, as well as indirectly managing the Technology, Human Resources, and Finance & Administration teams with possibility for additional staff:
    • Executive Assistant to the EVP, Operations
    • Vice President, Technology
    • Vice President, Human Resources
    • Vice President, Finance & Administration

Shared Organization Responsibilities

    • Champions NILC & IJF’s mission of advancing the rights of immigrants with low income by demonstrating a commitment to human rights, and racial, economic, and social justice
    • Attends and actively participates in NILC meetings at the organization, department, project, and individual level
    • Develops relationships and supports NILC and IJF colleagues across all teams, recognizing that each individual brings a unique background and perspective to the work and assuming good intent from each other.
    • Follows through on commitments acting with a clear sense of ownership individually and collectively by taking personal responsibility for decisions, actions, and failures, establishing clear responsibilities and processes for monitoring work and measuring results, and designing feedback loops into work.
    • Learns quickly when facing new situations by experimenting to find fresh solutions, taking on the challenge of unfamiliar tasks, and extracting lessons learned from failures and mistakes.
    • Acts with integrity by following through on commitments, being direct and truthful, keeping confidences, and showing consistency between words and actions.
    • Commits to centering NILC’s values of racial justice & equity, valuing diversity, fostering partnerships & collaboration, encouraging respect & personal well-being, and striving for transparency, integrity, and honesty in all decisions and actions 

    • In recognition of the fluidity of the work and ecosystem that NILC operates in, other duties may be assigned depending on organizational need. 

What We’re Looking for in This Role

    • Commitment to NILC & IJF’s mission of advancing the rights of immigrants with low income and a demonstrated commitment to human rights, racial, economic and social justice, and equity, diversity, inclusion, and justice for all.
    • Collaborative, proactive, and action oriented working style with a strong service mentality promoting mutual accountability and inspiriting trust and confidence from colleagues, other NILC team members, and NILC leaders alike.
    • Demonstrates sound judgement in decision-making, high integrity, and utmost respect for confidentiality.
    • Excellent verbal and written communication skills: ability to read, analyze, and interpret as well as draft documents such as reports, correspondence, and presentations for various audiences.  
    • Self-starter with a strong strategic ability to move daily tasks forward in alignment with NILC’s broader organizational needs and goals.
    • Proven track record of success leading human resources, finance, information technology, data integration, and administrative functions.  
    • Ability to extract meaning from numbers and present analysis clearly and concisely to people with varying degrees of financial knowledge.
    • Recognizes each team member's unique background and perspective to achieve team goals in a positive and motivating working environment.
    • Develops team through coaching, feedback, exposure and stretch assignments.
    • An inclusive management style that places deep value on diverse perspectives and emphasizes the development and growth of team members and encourages learning and continued improvement.  
    • Proficient with Microsoft Office Suite and related software.

Qualifications Required

    • Bachelor’s degree in business, accounting, management, or related field required or equivalent education and work experience in nonprofit organizations.
    • A minimum of 15+ years of relevant work experience in operations, finance & administration, or related areas in the nonprofit sector, with at least 8 years of management/leadership experience.
    • A track record in managing complex plans, projects, budgets, and deadlines that require coordination across multiple stakeholders and with minimal support.
    • Deep experience designing, implementing, and managing successful financial, operational, and facilities management systems.
    • Demonstrated ability to adapt to changing priorities, strategies, and circumstances.
    • Experience developing strong team dynamics with internal staff and external partners across the country through remote access/technology. 
    • Proficient with Microsoft Office Suite, accounting & finance software, and other operations-related software. 

Preferred Qualifications

    • Master’s degree, MBA, or other advanced degree in a related field strongly preferred.
    • Certified Public Accountant (CPA) a plus.
    • Experience in the nonprofit or social justice space strongly preferred. 

    • At NILC, we know that talented people may have different backgrounds or experiences, and if your education and experience doesn’t exactly align with the above that’s okay! NILC believes that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success and is committed to providing equal employment opportunity to all qualified applicants. NILC’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of people of color, women, veterans, and individuals with disabilities in our organization. We encourage you to apply and let us know in your cover letter why you are qualified and the right fit for this role and NILC. 
Work Environment
Location & Travel:
All staff are currently working remotely, and all travel is limited due to the COVID-19 PANDEMIC. Post pandemic, up to 10-20% of overnight interstate travel may be required; travel is typically quarterly to the NILC Washington, DC office or another location within the US for 3-5 nights.
NILC’s compensation philosophy is to pay competitively in the nonprofit sector and ensure equity across the organization. The salary range for this role is $ 190,600 - $238,300. Compensation for the role will depend on several factors including qualifications, skills, competencies, and experience. Please submit an updated resume and cover letter.
NILC provides an incredible benefit package that includes employer-paid healthcare coverage (100% for employees and 75% for dependents), employer-supported dental and vision coverage, a 403(b)-retirement plan including an automatic contribution from NILC, paid parental leave, monthly cell phone and wellness stipends, pre-tax accounts for transit, health, and childcare benefits (FSA), and employer-paid short- and long-term disability and life insurance. NILC also provides a generous paid-time-off policy, 15 holidays including a one-week company-wide holiday in December and 22 days of paid time off annually (increased to 32 after 2 years of employment).
NILC is also a qualifying public service employer, which means all full-time NILC employees qualify for the Public Service Loan Forgiveness (PSLF) Program. To learn more about the program, please visit  https://studentaid.gov/pslf/.
Physical Demands
·         Remaining in a stationary position, often standing, or sitting for prolonged periods
·         Communicating with others to exchange information.
·         Repeating motions, like typing or answering a phone, that may include the wrists, hands and/or fingers.

NILC is an equal opportunity employer; people of color and individuals from diverse backgrounds are encouraged to apply. NILC does not discriminate based on race, color, national origin, citizenship status, ethnic background, religion, political orientation, gender, sexual orientation, gender identity, age, disability, or any other protected class. We consider all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative.