Senior Executive, Operations Excellence

Shah Alam, Selangor, Malaysia
Operations – Operations Excellence /
Permanent, Full-time /
On-site

Responsibilities

    • Lead and drive continuous improvement initiatives within the operations.
    • Optimize processes, improve efficiency, and enhance service quality to ensure operational excellence.
    • Conduct site visits and performance reviews with Operations management to share best practices, improve staff performance, determine resource needs, and achieve operating plan goals.
    • Drive weekly reviews with Operations to identify corrective actions for improving operations performance
    • Lead cross-divisional, complex projects supporting key focus areas, following established company process improvement methodologies and standards, and ensure implementation of workshop results
    • Manage and monitor projects at a program level, ensuring schedules, scope, and costs are delivered on time and within budget.
    • Possess advanced knowledge of program and project management principles, practices, and tools.
    • Coach and mentor operations staff involved in process improvement and conduct process improvement training.
    • Work effectively and collaboratively with project teams, operations heads, and process improvement staff to support successful project completion.
    • Identify and communicate unresolved problems or potential timeline issues, along with recommended corrective actions.
    • Advocate for continuous improvement of products and processes by soliciting new process improvement opportunities.
    • Champion local and regional, Continuous improvement competitions, providing guidance and direction to participants on their project submissions.

Requirements

    • Candidate must possess at least a Degree of equivalent field.
    • Experience at least 3 years in logistics/warehouse/distribution.
    • Experience in problem solving methodologies.
    • Proficient in Microsoft Office and Google Workspace.
    • Good command of English & Malay (spoken and written).
    • Appetite for continuous learning and improvement.
    • Willing to travel.