QA executive

Ho Chi Minh City, Vietnam
Quality Assurance – Quality Assurance /
Permanent, Full-time /
On-site
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Responsibilities

    • Testing and analysis, including coordination of robust and timely remediation of deficiencies.
    • Testing the design and operational effectiveness of business system controls and preparing testing work papers.
    • Monitor timely resolution of internal control deficiencies and provide guidance on action plans.
    • Plan, conduct and monitor testing and inspection of process and products to ensure service and operation quality.
    • Report periodically about misconduct/ misappropriation cases to Management; 
    • Conduct in-depth analysis to identify issues, problems, and opportunities .
    • Conduct on-site observations and root cause analysis with business entities to accurately identify service gaps.
    • Prepare detailed analytical reports on these findings and list of possible remedies.
    • Conduct on-site audit checks on ground ops process to ensure compliance to standards.
    • Other works assigned by manager.

Requirements

    • Minimum of 1- 2 years relevant experience in internal control/ audit/ data analysis/ business analysis. Experience with logistics services companies will be a definite advantage;
    • Bachelor degree in accounting, finance, auditing, business administration or Logistics;
    • Good computer skills using all major office applications, good understanding in databases.;
    • Attention to detail.
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