Senior IT Support - Ha Noi

Hanoi, Vietnam
HR & Corporate Service – IT /
Permanent, Full-time /
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Responsibilities:

    • Report directly to IT Manager
    • Manage information technology and computer systems.
    • Setup & configure network devices (e.g. routers, firewalls, switches, WiFi APs, CCTV, etc)
    • Provide maintenance and troubleshooting services for all core network devices , Internet lines, CCTV, computers
    • Efficient Installation, Implementation, maintenance and user support
    • Efficient operation and cost-saving
    • Provides asset management services for accuracy and completeness of IT hardware and software. This includes asset control and utilization, and maintenance of technology standards (hardware and software configuration, warranty and leasing period, pricing, etc).

Requirements:

    • BA in Computer Science, Networking or a related field
    • 3-4 years's Experience in the same position  
    • Experience with G Suite / Google Workspace administration
    • Experience in IT Systems, network, infrastructure  
    • Willing to travel
Working address: Thanh Xuân Trung, Thanh Xuân, Hà Nội.

Salary and benefits:
Competitive income compared to the market
"Tet" bonus , Performance review from 1 - 4 months
Paid social insurance based on full salary
12 days annual leave, 5 days sick leave (with full salary)
High-class AON Health Insurance for manager level.
Year End Party, annual Townhall Ceremony
Annual company trip 
Attractive team-building activities, regular internal activities
Provide laptop for employees

Training and developing:
Participate in internal training courses: online/offline
Opportunities to promote to higher positions: Senior, Team Leader, Manager etc.

Work environment & colleagues:
Senior leaders are open-minded, respectful and ready to facilitate personal growth
Young and dynamic working environment
Scope of work is large, the company has more than 4000 employees, the company has operations spreading to 63 provinces/cities thoughout the country.

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