Senior E-commerce Assortment Strategist, Digital Services
Ho Chi Minh City, Vietnam
Digital Services – Digital Services /
Permanent, Full-time /
Hybrid
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
The Digital Services team provides e-commerce sellers with a suite of digital tools that automates and optimizes the most challenging aspects of the e-commerce process, allowing users to streamline order fulfillment and manage customer experience across various digital channels and platforms, integrating it with our delivery services to create a hassle-free experience.
The E-commerce Assortment Strategist role will be responsible for maximizing sales and profitability of our affiliate selling program through data-driven product assortment planning and optimization, collaborating with cross-functional teams, ultimately reporting to leadership and managing the entire assortment strategy for our projects.
Responsibilities
- Market & Customer Research: Analyze customer behavior, market trends, and historical performance data to identify product assortment opportunities.
- Planning & Optimization: Develop data-driven product assortment plans, manage categories, and source new high-potential products.
- Performance Measurement: Analyze sales data, KPIs, and reviews to measure performance and identify areas for improvement.
- Collaboration: Partner with cross-functional teams to ensure alignment between assortment, marketing, and client acquisition strategies.
- User Insights & Growth: Analyze user data and feedback to identify areas for user growth and feature improvement.
- Product Performance Measurement & Improvement: Develop, manage and track product marketing campaigns across various channels, to optimize effectiveness.
Requirements
- Minimum of 3-5 years of experience in e-commerce, merchandising, or a related field with proven experience in developing and executing data-driven product assortment strategies. The ideal candidate also needs to have excellent understanding of e-commerce best practices and trends in product assortment planning.
- Strong analytical skills with experience in working with data sets and deriving insights. Experience with e-commerce analytics platforms and tools preferred.
- Excellent communication and collaboration skills with the ability to work effectively across departments.
- Experience in product management or SaaS operations, with user research methodologies and user experience (UX) principles is a plus.
- Strong problem-solving and decision-making skills and ability to prioritize tasks and manage multiple projects simultaneously.
- A deep understanding of the Social-commerce/ Live-commerce is essential.
- A Bachelor's degree in Marketing, Business Administration or a related field is preferred.
- The ability to communicate efficiently in Vietnamese and English is required
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