Hub Supervisor (Basco)

Luzon, Philippines /
Operations – Warehouse /
Permanent, Full-time
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. In January 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

HUB SUPERVISOR (Station Head)
The Hub Supervisor will be overseeing the overall operations in the Ninja Hub. 

Job Description
Manage the day-to-day operations of a Ninja Station in your locality from inventory, asset management, office administration, and financial-handling protocols.
Manage fleet and warehouse activities.
Oversee the seamless transition of goods from pick-up to customer deliveries on-time, in-full, and in good condition.
Monitor channel capacity and communicate with key stakeholders to develop plans in case of gaps in order to minimize cost to serve and impact to customers.
Recommend options and game plans for logistical activities.
Investigate failures, identify, and understand root causes, as well as drive, continues improvement.
Recruit, train, manage, and lead Ninja's fleet of drivers and driver-partners.
Conduct regular meetings, orientation, and training as deemed necessary in ensuring smooth logistics execution.
Accountable for performance management, talent development, succession planning, and engagement.
Champion absolute customer satisfaction by working closely with our Customer Service Team.
Minimum Qualifications:
College Graduate
With managerial expertise
Ambitious
Excellent communications skills
Passionate about start-ups
Tech-savvy, intelligent, and street smart
A natural born leader
Disciplined
KPI-conscious
Sharp and analytical
Quick to act and quick to pivot
Must be residing and willing to work in Basco, Batanes

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