Roles & Responsibilities

• Daily Operation – Documentation Handling: 
•  Assist FC Liaise with logistics service providers and customers to ensure on time deliveries.
•  Manage shipping documentation for accuracy and the timely release of invoices from the customer.
•  Maintain monitoring dashboard for all shipments processed to keep good tracking in the volume of activities.
•  Help control on billing matters with logistics service providers to reduce the delay of payment processing to logistics service providers.
• Vendor Management:
•  Assist and Manage and monitor performance of logistics service providers to ensure on time delivery of shipments.
•  Participate in vendor performance review to ensure vendor adherence to committed lead time.
•  Support insurance claim which arises from logistics service providers or internal trucking to ensure maximum recovery on losses.
•  Work jointly with logistics service providers as well as Management Team on transport plan deployment to minimize transition difficulties during implementation.
• Customer Management:
•  Liaise with internal and external customers on transportation matters to ensure smooth operations.
•  Improve service level by identifying optimization of processes and procedures.
• Freight Invoice Management:
•  Receive weekly/monthly manual invoices from logistics service providers.
•  Manual freight audit.
• Submit payment approval.