Sales Support Specialist

Metro Manila & Greater Manila Area, Philippines /
Commercial – Direct Sales /
Permanent, Full-time
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. In January 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Responsibilities:

    • Liaise with Regional Supply Team for procurement concerns.
    • Liaise with Regional Cross-border Team for freight forwarding and customs clearance concerns.
    • Monitor SLA adherence of Cross-border logistics for shipments.
    • Monitor SLA adherence of Last Mile delivery for shipments.
    • Monitor billing and collections for orders.

Qualifications:

    • Open to fresh graduates.
    • Candidates must be a college graduate.
    • Must have effective verbal communication, analytical, and problem solving skills.
    • Amenable to be assigned in Makati City.
    • Willing to travel.
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