Fleet Operations Intern

Singapore, Singapore /
Operations – Fleet /
Internship
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.


What you will learn

    • How a fast-growing E-commerce logistics start-up operates
    • Hands-on experience working within the Operations and Fleet Management Functions
    • Challenges of balancing delivery capacity with demand, and how to manage it
    • Data analysis to solve problems and drive operational decisions

Responsibilities

    • Generation of key documents and deliverables as required by department management
    • Planning, scheduling and implementation of plans for fleet operations
    • Project management and coordination
    • Ensure adherence to safety and quality standards, compliance to standards and maintenance of monitoring programs
    • Identify and process potential process abuses, non-compliance to SOPs and adherence to service standards
    • Management of internal and external stakeholders, including but not limited to customer service, shipper support, sales support, staff fleet personnel and all other relevant parties
    • Ensure smooth day to day operations and upholding of monitoring and control system

Requirements

    • Outstanding verbal and written communication skills
    • Ability to problem solve by rationally breaking down problems and conceptualizing solutions
    • Highly motivated and willing to learn
    • Can-do attitude
    • Excellent leadership and interpersonal skills
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