Associate, Fulfilment (Warehouse)

Shah Alam, Selangor, Malaysia
Logistics+ – Fulfilment /
Permanent, Full-time /
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

The Warehouse Associate is responsible for day-to-day execution of on-ground processes in Ninja Van’s third-party warehousing and fulfilment operations in Malaysia. This is a very hands-on role, and the candidate will execute processes defined in standard operating procedures (SOPs) and report to the Fulfilment Warehouse Manager/Supervisor.

Operational Execution

    • Perform end-to-end warehouse operations (receiving, inbound, putaway, picking, packing, outbound) to keep the warehouse operating smoothly and at peak efficiency
    • -Unloading, unstuffing and receiving shipment from first-mile team
      -Validating/inspecting the quality and count of the shipment
      -Putaway of shipment into storage
      -Frequent item replenishment/letdown into pickface area
      -Pick-and-pack fulfilment of orders and preparation for delivery
      -Periodic stock-count within warehouse for reconciliation of item inventory count
    • Movement and handling of physical goods within the warehouse, including recording of data via barcode scanning
    • Familiar with warehouse management systems; use a system to perform daily tasks within warehouse
    • Handle exception cases and escalate where necessary
    • Maintain a safe and healthy work environment by following standards and procedures and complying with legal regulations


    • 1 - 2 years of experience in a warehouse working on logistics operations.
    • Understanding of B2B/B2C warehousing and pick-and-pack fulfilment as a service.
    • Willingness to work hands-on in a warehouse to perform on-ground warehouse processes.
    • Meticulous, detail-oriented and process driven.
    • Highly organised and responsible individual.
    • Efficient and task-oriented.
    • Business competency
    • -Interpersonal Skills - Able to work as an individual contributor and with a team
    • Proficiency in Microsoft Office (Word, Powerpoint, Excel) and Google Workspace (Docs, Slides, Sheets, Forms) would be preferred.
    • Knowledge of key WMS functionalities would be preferred.
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