Manager,Operations Support Administration

Phra Khanong, Thailand /
HR & Corporate Service – Human Resources /
Permanent, Full-time
/ On-site
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

In a nutshell, the role is to provide full support in all matters leading the division. The Fleet division is one of the three core pillars of the business. It is imperative to the company’s success that the division performs with ever-improving operational efficiency and scalability, all in tandem to the company’s excellent track record, as well as forecasted exponential growth in the coming months

What you will do

    • Managing end to end payroll processes including preparing payroll calculations to the ground employees (Station Head, Driver-Rider) computation to ensure efficiency (completeness and accuracy in a timely manner)
    • Control employees payment meets required by law
    • Payroll Report to HR
    • Coordinating with other Departments regarding Payroll Services
    • Taking the initiative to ensure that all responsible processes are of excellent quality
    • Lead fleet recruitment practices and procedures necessary to recruit and retain an effective workforce
    • Manage the significant resources growth with developing better recruitment strategies and clear procedures and good administration
    • Assisting with day to day operations for the fleet department. HR functions and duties included processing documentation and preparing reports relating to personnel activities (staffing, recruitment, training, Orientation, performance evaluations)
    • Support General Affairs or Admin function
    • Identifying and researching people issues; contributing information, analysis, and recommendations to the Fleet team; establishing fleet people operations objectives in line with Fleet team objectives
    • Being responsible for supervising and coaching the team

What you will need

    • 7 years above
    • Bachelor Degree or above
    • Generalist background with broad knowledge of recruitment, compensation & benefits, organizational planning, training and development and performance management
    • Prior experience with Microsoft's Excel or Google's Sheets
    • A can-do attitude, willingness to get your hands dirty and is data-driven
    • Excellent communication and interpersonal skills, with the ability to work independently and as a team
    • Analytical and a good eye for detail
    • Extremely proactive, responsible, organized
    • Ability to multi-task and handle various projects simultaneously
    • Proven work experience as an Administrative Officer, Administrator or similar role
    • Strong organization skills with a problem-solving attitude
    • Willingness to learn and high adaptability to new technology and ideas
    • Advance in Microsoft office especially Excel
    • Excellent analytical and problem solving skills
    • Ability in communicating with all level staff on complex matters
    • Result Oriented
    • Skill in establishing priorities and managing workload
    • Capacity to learn and adapt in a fast-paced startup environment
    • Technical Capacity
    • Problem Solving
    • Initiative
    • Action Orientation
    • Communication Proficiency
    • Excellent command in English
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