Operations Improvement Lead

Jakarta, Indonesia /
Operations – Station Management /
Permanent, Full-time
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.


    • Bachelor’s degree from any majors
    • Minimum of 3-4 years experience
    • Excellent communication and language skills
    • Strategic and creative mindset
    • Have sense about manner and good visuals
    • Willing to travel around Indonesia

Job Descriptions

    • Travel throughout the nation on doing: operational review, project execution, problem identification, suggesting operational improvements, and training consultation.
    • Possess strong analytical skills especially in referring output in form of evaluation & status quo review.
    • Design, Execute and Manage Station Management reporting systems.
    • Make sure all data analysis is successfully provided to tackle the operational issues and assist in finding solutions
    • Make sure all station operations workflow has hygiene standards
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