Data Analyst Team Leader

Ho Chi Minh City, Vietnam
Quality Assurance – Quality Assurance /
Permanent, Full-time /
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. 

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Responsibilities

    • Be in charge of analyzing data for department QA .
    • Define and execute the digital testing strategy to identify risks and drive the testing coverage within the audit cycle to assess internal control activity, operational efficiencies and compliance with selected policies, procedures and regulations.
    • Review the business process maps for each audit to identify the key automated business controls and critical data elements, and whether there are control gaps in the end to end flow.
    • Train and coach staff in tools and methods for performing effective and efficient audits, reviews and special projects.
    • Work with Product owners and IT stakeholders to prioritize backlogs, deliver solutions through environments and into production.
    • Lead and provide estimates, formalize release plans, and implementation schedules/dependencies.
    • Innovate to improve future processes and deployments.
    • Develop a method to identify fake fail
    • Implement the method into actual operations to detect fake fail
    • Enable Ops to track fake fail rate
    • Set up data model to test scan compliance audit
    • Report and find the root cause for the problem.
    • Propose solutions
    • Develop a tool to identify wrong dim weight behaviors compared to Dimweight SOP
    • Bring the method into actual operations to detect wrong behaviors in the dim/weight process.
    • Apply a systematic, risk-focused, disciplined, and balanced approach to evaluate and improve the effectiveness and efficiency of processes, internal controls, risk management and governance processes.
    • Drive innovation and technological improvements that support the activities of Internal Audit such as Data Analytics, Process and Data Mining. Set up data model to test scan compliance audit
    • Report and find the root cause for the problem.
    • Propose solutions
    • To plan and execute initiative projects, together with cross-departments. Training and coaching junior audit team members and likely to have wider coaching and people management responsibilities.
    • Assist in the identification, selection, and implementation of tools, technologies, and practices that support the overall QA process
    • Manage external contracts and suppliers where required.

Requirements

    • Experience/Skills Required
    • Minimum 3 years in a similar position.
    • Experience in Project Management.
    • Experience using digital or data-driven auditing and visualization techniques to drive
    • impactful insights.
    • Experience in auditing IT systems.
    • Willingness to pitch ideas and test new approaches

    • Education/Qualifications
    • - A degree in information technology/computer information systems or related.
    • - Experience of managing teams with data analytics skills such as Python, SAS, and
    • SQL, C languages, Strong background in automation using object-oriented
    • programming language (C# and/or Java).
    • - Solid understanding of technology risks and controls, specifically focusing on business
    • automated controls, data and change.
    • - Strong SQL skills and/or data validation.

    • Core Competencies
    • - Excellent project management skills with the ability to organize, manage and deliver
    • on multiple priorities.
    • - Excellent presentation skills. Ability to communicate complex concepts clearly.
    • - Excellent written, verbal and presentation skills
    • - Excellent organizational and follow-up skills
    • - Competent in problem solving, team building, planning and decision making
    • - Ability to coordinate to lead cross-functional teams
    • - Experience in managing junior colleagues and an interest in developing others

    • Language Requirements
    • Excellent verbal/written communication skills (in Vietnamese and English).
Working address: Ninja Van Vietnam Office, 307/21 Nguyen Van Troi, Tan Binh district, Ho Chi Minh city.

Salary and benefits:
Competitive income compared to the market
"Tet" bonus , Performance review from 1 - 4 months
Paid social insurance based on full salary
12 days annual leave, 5 days sick leave (with full salary)
High-class AON Health Insurance for manager level.
Year End Party, annual Townhall Ceremony
Annual company trip 
Attractive team-building activities, regular internal activities
Provide laptop for employees

Training and developing:
Participate in internal training courses: online/offline
Opportunities to promote to higher positions: Senior, Team Leader, Manager etc.

Work environment & colleagues:
Senior leaders are open-minded, respectful and ready to facilitate personal growth
Young and dynamic working environment
Scope of work is large, the company has more than 6000 employees, the company has operations spreading to 63 provinces/cities throughout the country.

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