Sr. Manager – Partner Relations

Network & Partnership – Partner Relationships /
Full-time /
Nium, the Leader in Real-Time Global Payments 
At Nium, we operate at the intersection of an increasingly interconnected world, where the traditional finance industry has been disrupted, and on-demand is in demand. Our payments infrastructure is leading a transformation in payments, enabling anyone, anywhere to make and receive payments instantly, regardless of the location or currency. We currently support: 
-Regulatory Licenses and Authorizations in 40+ Countries, enabling seamless onboarding, rapid integration, and compliance
-190+ Pay Out Markets – 100+ in real time
-35+ Pay In Markets
-30+ Card Issuance Markets
-100+ Supported Currencies 
Today, Nium is the leader in real-time global payments and the fastest way to send money across borders. We are co-headquartered in San Francisco and Singapore, with regional offices in Australia, Brazil, Hong Kong, India, Indonesia, Japan, Lithuania, London, Malaysia, Malta, Netherlands, and UAE. 

As the Due Diligence and Network Onboarding Manager (Senior manager - Partner Relations), you will play a vital role in managing the due diligence process, onboarding procedures, and account opening with our banking partners. You will be responsible for ensuring compliance with regulatory requirements, mitigating risks, and establishing efficient processes to streamline the onboarding experience. You will collaborate closely with internal stakeholders and external partners to ensure timely and accurate responses to due diligence questionnaires and facilitate the successful establishment of banking relationships

What would a day @Nium look like?

    • Due Diligence Management: Lead the due diligence process for new banking relationships, including reviewing and responding to due diligence questionnaires, providing necessary documentation, and addressing inquiries from banking partners to ensure compliance with regulatory requirements and industry standards.
    • Banking Onboarding: Coordinate the onboarding and account opening process with banking partners, collaborating with internal teams to gather required documentation, complete application forms, and facilitate the submission and approval process within established timelines.
    • Process Development: Develop and implement standardized processes and procedures for due diligence, onboarding, and account opening with banking partners, including documentation requirements, workflow automation, and quality assurance measures to enhance efficiency and scalability.
    • Stakeholder Coordination: Serve as the primary point of contact for internal stakeholders, including legal, compliance, finance, and business development teams, to ensure alignment and collaboration throughout the due diligence and onboarding process, facilitating timely responses and resolution of issues.
    • Relationship Management: Cultivate and maintain strong relationships with banking partners, representing the company professionally and serving as a trusted advisor on due diligence and compliance matters, proactively addressing concerns and identifying opportunities to strengthen relationships.
    • Risk Mitigation: Identify and assess risks associated with banking relationships and due diligence processes, implementing appropriate controls, monitoring mechanisms, and escalation procedures to mitigate risks and ensure compliance with regulatory requirements.

Which Skills & Experiences will make you successful?

    • Experience setting up and managing new processes, including the management of data for critical documentation.
    • Preferred experience in compliance and/or legal
    • Preferred experience managing due diligence requests from network or vendor partners
    • Deep understanding of European payment ecosystems, regulatory frameworks, and market dynamics.
    • Strong analytical skills and the ability to leverage data insights to drive strategic decision-making.
    • Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
    • Strategic thinker with a proactive and results-oriented mindset, capable of driving initiatives from conception to implementation.
    • Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple projects and priorities simultaneously.
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What we offer at Nium  
We Value Performance: Through competitive salaries, performance bonuses, uncapped sales commissions and robust performance reviews, we ensure that all employees are rewarded and incentivized for their hard work. 
We Care for Our Employees: The wellness of Nium’ers is our #1 priority. In addition to many other benefits, we offer medical coverage, 24/7 employee assistance program, generous time off policies, and a year-end shut down. We also provide a hybrid working environment (3 days per week in the office). 
We Upskill Ourselves: We are curious, always want to learn more and upskill ourselves. As well as role-specific training, we also offer a global learning stipend. 
We Constantly Innovate: Nium continues to be globally recognized for its constant innovations, growth, and employee-centric mindset since our inception: 
-2022 Great Place To Work Certification
-2023 CB Insights Fintech 100 List of Most Promising Fintech Companies
We Celebrate Together: Work is also about having fun with your colleagues and forging deep relationships. We host company-wide social events onsite and virtually, provide team morale budget and bonding activities, happy hours, team offsites, and much more!  
We Thrive with Diversity: Across 33 nationalities and 18+ countries, our diverse and multicultural team embodies our commitment to a safe and welcoming environment for everyone.  
What it’s like to be a Nium'er 
At Nium we center our way of work around 3 core values globally: 
#KeepItSimple: We cut through complexity, simplify at speed and operate with scale in mind. 
#MakeItBetter: We build innovative solutions that make our customers' lives better. 
#WinItTogether: We win in this competitive market by collaborating as one team. 

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