Director - SME Business Development

Business Development – Business Development [Instarem] /
Full-time /
Nium, the Leader in Real-Time Global Payments 
At Nium, we operate at the intersection of an increasingly interconnected world, where the traditional finance industry has been disrupted, and on-demand is in demand. Our payments infrastructure is leading a transformation in payments, enabling anyone, anywhere to make and receive payments instantly, regardless of the location or currency. We currently support: 
-Regulatory Licenses and Authorizations in 40+ Countries, enabling seamless onboarding, rapid integration, and compliance
-190+ Pay Out Markets – 100+ in real time
-35+ Pay In Markets
-30+ Card Issuance Markets
-100+ Supported Currencies 
Today, Nium is the leader in real-time global payments and the fastest way to send money across borders. We are co-headquartered in San Francisco and Singapore, with regional offices in Australia, Brazil, Hong Kong, India, Indonesia, Japan, Lithuania, London, Malaysia, Malta, Netherlands, and UAE. 

What’s the story?
Instarem began in 2015 with a vision to simplify the cross-border payments experience. While continuing to be an expert in consumer remittances, the team behind Instarem expanded and scaled its offerings to meet the needs of SMEs, Financial Institutions, Enterprises and even other payment service providers. That expansion included an innovative technology infrastructure that makes sending, spending and receiving money across borders faster, more transparent and better integrated with our customers’ lives and business needs. Instarem is powered by the same platform that we offer our enterprise clients. That platform is NIUM.
Our network is powered by our portfolio of licenses, hard-earned by building trust with financial regulators in over 38 countries. This combination of regulatory and tech assets is unique to Nium and is at the core of our unique value proposition.
Where do you come into the picture?
Joining the Singapore Instarem SME team and reporting to SVP of SME business, your primary responsibility will be to lead a team of Business Development Managers in the SME business vertical by leveraging your considerable leadership experience in cross border payments as well as by leveraging the networks you have developed over time.  Along with managing the team you shall be responsible for delivering the assigned Singapore SME business revenue goals, from existing clients by understanding their needs and introducing new products from our portfolio as well as acquiring new clients to franchise. You will also be required to manage and expand partnership programs that will deliver new revenue growth for the business.
The SME Business Development Director will be passionate about channel sales and account management, they will work cross functionally with internal and external stakeholders to manage the implementation of strategic growth partners

What would a day in your life @ Instarem SME look like?

    • Demonstrate an entrepreneurial mindset and the highest degree effectiveness while engaging in sales management, relationship management and account management across the various domains the have our presence such as banking, financial services, credit card processing, e-commerce, or payments.
    • Identify, secure, and manage relationships with clients across Singapore and cross functionally, effectively negotiating and persuading potential clients the value that Instarem can add to their business.
    • Coach and build the SME team to deliver revenue growth targets that go beyond past performance and visibly demonstrate track record beating performance when it comes achieving financial targets via cross-selling and upselling, and ability to generate sales leads, effectively negotiate, and close transactions.
    • Generate revenue from clients, and achieve pre-agreed targets on customer flows, revenues and profitability.
    • Calm and conscientiously manage high pressure situations across a range of clients with differing business needs and operating environment across the region.
    • Demonstrate business development and consultative selling skills with results-orientation to meet/exceed assigned financial and customer satisfaction goals
    • Pro-actively scout for opportunities in the marketplace through direct contact as well as partners. The job will involve building relationships with key players in SME’s, financial firms, marketplaces, ecommerce providers and others to generate qualified opportunities, mapping the account, influencing key decision makers, convincing the client about value proposition and closing the deal.
    • Analyse customer data and market trends to accurately assess the health of our clients and predict future growth areas

What expertise & experiences would you need to have to play this kind of role?

    • We are ideally looking for an inspiring sales professional from the financial services, payments, or adjacent industries with a proven track record in channel or direct sales, strong financial/commercial acumen, and deal negotiation skills.
    • Minimum 12 years Business Development experience with at least 5 years of demonstratable experience in successfully building and managing sales team
    • A good working knowledge of B2B payments, foreign exchange and FX
    • Strong communication skills, with ability to establish credibility and trust with customers and building influential relationships with partners in the business
    • Excellent stakeholder management skills, strong problem-solving skills and ability to work effectively with cross-functional stakeholders
    • Growth minded with a track record of high performance within a culture of excellence as a sales leader
    • A self-starter, can roll up your sleeves, and are comfortable working as part of a geographically dispersed team
    • Degree holder in Business Administration preferred
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What we offer at Nium  
We Value Performance: Through competitive salaries, performance bonuses, uncapped sales commissions and robust performance reviews, we ensure that all employees are rewarded and incentivized for their hard work. 
We Care for Our Employees: The wellness of Nium’ers is our #1 priority. In addition to many other benefits, we offer medical coverage, 24/7 employee assistance program, generous time off policies, and a year-end shut down. We also provide a hybrid working environment (3 days per week in the office). 
We Upskill Ourselves: We are curious, always want to learn more and upskill ourselves. As well as role-specific training, we also offer a global learning stipend. 
We Constantly Innovate: Nium continues to be globally recognized for its constant innovations, growth, and employee-centric mindset since our inception: 
-2022 Great Place To Work Certification
-2023 CB Insights Fintech 100 List of Most Promising Fintech Companies
We Celebrate Together: Work is also about having fun with your colleagues and forging deep relationships. We host company-wide social events onsite and virtually, provide team morale budget and bonding activities, happy hours, team offsites, and much more!  
We Thrive with Diversity: Across 33 nationalities and 18+ countries, our diverse and multicultural team embodies our commitment to a safe and welcoming environment for everyone.  
What it’s like to be a Nium'er 
At Nium we center our way of work around 3 core values globally: 
#KeepItSimple: We cut through complexity, simplify at speed and operate with scale in mind. 
#MakeItBetter: We build innovative solutions that make our customers' lives better. 
#WinItTogether: We win in this competitive market by collaborating as one team. 

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