Senior Workplace Administrator

London
Workspace Management – Workspace Management /
Full-time /
On-site
Nium, the Leader in Real-Time Global Payments 
 
At Nium, we operate at the intersection of an increasingly interconnected world, where the traditional finance industry has been disrupted, and on-demand is in demand. Our payments infrastructure is leading a transformation in payments, enabling anyone, anywhere to make and receive payments instantly, regardless of the location or currency. We currently support: 
-Regulatory Licenses and Authorizations in 40+ Countries, enabling seamless onboarding, rapid integration, and compliance
-190+ Pay Out Markets – 100+ in real time
-35+ Pay In Markets
-30+ Card Issuance Markets
-100+ Supported Currencies 
 
Today, Nium is the leader in real-time global payments and the fastest way to send money across borders. We are co-headquartered in San Francisco and Singapore, with regional offices in Australia, Brazil, Hong Kong, India, Indonesia, Japan, Lithuania, London, Malaysia, Malta, Netherlands, and UAE. 

Your Next Exciting Role

Our EMEA Senior Workplace Administrator is responsible for ensuring that all employees and visitors have a positive workplace experience. The person will be based in our London office while supporting smaller offices in Amsterdam and Vilnius.  
 
They will support efficiency and productivity in the workplace, be instrumental in overall employee wellbeing, as well as overseeing third party services. This role is onsite in our London office Monday to Thursday with the option to work from home on Fridays.  

What would a day @Nium look like?

    • Lead and develop workplace experience programs to promote employee wellness and to ensure a positive office experience for all. 
    • Oversee the office budget to ensure swift payment of all vendors. Collect all invoices and create spend reports. 
    • Create a healthy and fun culture in line with our Vales Simply. Better. Together across our various European offices.  
    • Point of contact for all office, meeting room, visitors and guest related queries, troubleshooting and requests. 
    • Keeping the office in good order by watering plants, clearing away items no longer being used, ensuring there are no hazards for trips and slips and keeping the coffee machine in good working order. 
    • Oversee the running of all onsite events, both internal and external  
    • Creating a monthly calendar of fun and engaging events. 
    • Issue employee badges for new employees and guest badges for any visitors.  
    • Keep a log of all Nium issued hardware and accessories such as laptops, keyboards etc. 
    • Work with I.T. to procure laptops for new joiners and to reset laptops of leavers. 
    • Manage third party services and vendors such as maintenance, waste collection and cleaning services whilst ensuring a high bar of service and standards. 
    • Responsible for monitoring and ordering stationery, Nium swag, office supplies and kitchen supplies such as milk, tea, coffee, snacks etc. 

Which Skills & Experiences will make you successful?

    • In office Monday to Thursday 
    • Must be operationally hands on to assist wider team when required. 
    • Provide an excellent customer service experience to the team. 
    • Strong communication and organisational skills. 
    • Ability to effectively present information to internal stakeholders and/or large groups of employees. 
    • Ability to work under pressure and draw on time management skills. 
    • Customer service focused. 
    • Strong problem-solving skills. 
    • Comfortable with and embracing of new technologies and digital tools. 
Depending on your location, certain laws may regulate the way Nium manages the data of candidates. By submitting your job application, you are agreeing and acknowledging that you have read and understand our Candidate Privacy Notice.

What we offer at Nium  
 
We Value Performance: Through competitive salaries, performance bonuses, uncapped sales commissions and robust performance reviews, we ensure that all employees are rewarded and incentivized for their hard work. 
We Care for Our Employees: The wellness of Nium’ers is our #1 priority. In addition to many other benefits, we offer medical coverage, 24/7 employee assistance program, generous time off policies, and a year-end shut down. We also provide a hybrid working environment (3 days per week in the office). 
We Upskill Ourselves: We are curious, always want to learn more and upskill ourselves. As well as role-specific training, we also offer a global learning stipend. 
We Constantly Innovate: Nium continues to be globally recognized for its constant innovations, growth, and employee-centric mindset since our inception: 
-2022 Great Place To Work Certification
-2023 CB Insights Fintech 100 List of Most Promising Fintech Companies
We Celebrate Together: Work is also about having fun with your colleagues and forging deep relationships. We host company-wide social events onsite and virtually, provide team morale budget and bonding activities, happy hours, team offsites, and much more!  
We Thrive with Diversity: Across 33 nationalities and 18+ countries, our diverse and multicultural team embodies our commitment to a safe and welcoming environment for everyone.  
 
What it’s like to be a Nium'er 
 
At Nium we center our way of work around 3 core values globally: 
 
#KeepItSimple: We cut through complexity, simplify at speed and operate with scale in mind. 
#MakeItBetter: We build innovative solutions that make our customers' lives better. 
#WinItTogether: We win in this competitive market by collaborating as one team. 

For more information, visit www.nium.com.