Business Operations Coordinator

Washington, D.C.
Full-time /
Are you an organized, proactive individual who thrives in a dynamic and creative environment? NOBODY is looking for a Business Operations Coordinator to support our agency's operations, maintaining the essential operations of our office and ensuring our team's success. We have built a series of scalable and defined frameworks to grow our business and we need support to help implement them on a day-to-day basis. This is where you come in! 

This role requires being in-office at our DC headquarters in Blagden Alley a minimum of four (4) days per week. We are not considering remote applicants. As our Business Operations Coordinator, this role includes handling sensitive internal and external business information, such as details about new hires and potential business opportunities, with discretion and integrity. It's important for candidates to understand the value of confidentiality in a professional setting.

The benefits you receive working at NOBODY:
At NOBODY, we're building an inclusive and collaborative working environments Washington, DC and Durham, NC. Health benefits begin on Day 1 and we offer a competitive package that includes:

• Health, dental, vision
• 401k (Employer Match up to 4%)
• Paid parental leave for birthing and non-birthing parents
• 20 PTO days per year
• Quarterly health days
• Flexible Spending Account
• Student loan repayment stipend
• Monthly phone reimbursement
• Hiring referral bonuses and new business commissions

Your Qualifications:

    • Proven administrative experience, preferably within a consulting, public affairs, digital marketing or similar agency / firm.
    • Exceptional organizational skills and the ability to anticipate and manage multiple tasks and deadlines.
    • Experience in onboarding new employees, coordinating in-office activities and events, managing timelines, and maintaining various office operations.
    • A knack for fostering a collaborative work environment and supporting team members across various functions.

Your Core Responsibilities:

    • Take charge of day-to-day administrative tasks to support our leaders and team, allowing them to focus on strategic goals
    • Coordinate in-office operations, ensuring a smooth and efficient employee experience
    • Handle the onboarding process for new hires, providing them with a warm welcome and the necessary tools to succeed.
    • Serve as the go-to person for internal coordination, from scheduling to managing office supplies and administration. 
    • Play a crucial role in maintaining the agency's rhythm, ensuring everything runs like a well-oiled machine.

Sample Projects Include:

    • Partner with our head of talent to provide a more consistent employee experience from recruiting to onboarding to the review cycle. We have invested meaningfully in our people operations over the past 3 years and need additional resources to help it scale.
    • Proactively planning to make sure our team is ready for business including being well-fed, technology is ready for meetings, travel and conference rooms are properly booked, and the leadership team / client leads are aware of these updates. We are fortunate to have fantastic offices in Washington, D.C. and Durham, N.C. and want to make sure we are optimizing to drive the most value from these spaces and investments. 
    • Planning and management of NOBODY “team week” where remote and local employees come together in our Washington, D.C. headquarters for a series of workshops with colleagues, clients, and friends. The week culminates in a party or meal where we celebrate together. Requires programming development with leadership, travel coordination with remote employees, and management of various party vendors (e.g. catering, live music, event invite / CRM). 
    • Supporting the business development process by executing a series of defined steps. Our new business pipeline is growing and we have refined our new business process to support this growth. Now we need assistance to help implement these steps and improve our likelihood of adding new clients to the roster.