VP of People

New York, NY
People
Full Time
What is Nomad?
As doctor and nurse shortages rise and Baby Boomers age, the U.S. healthcare system is experiencing a major staffing crisis. Health systems spend $20 billion annually to hire and recruit clinicians using the painfully out-of-date staffing agency model. Nomad Health has flipped that model on its head and has introduced the first digital marketplace for healthcare jobs.

Founded by serial entrepreneurs and physicians, including CEO Alexi Nazem, and Kevin Ryan, Chairman, Nomad is a fast-growing team of technologists, creators, and industry experts passionate about modernizing healthcare. Using cutting edge technology, data, and a commitment to building a delightful, easy-to-use product, Nomad is on a mission to eliminate barriers between doctors, nurses, and their patients. The Nomad platform gives doctors and nurses easy, transparent, self-service access to more job opportunities at higher pay rates than they can find anywhere else. This allows clinicians to focus on what really matters -- giving the best care possible to patients and serving their communities. Employers are able to fill critical medical staffing shortages, deal with fluctuations in personnel needs and streamline the hiring process, while saving valuable time and resources. Nomad is revolutionizing the healthcare workforce.

How can you have an impact?
Nomad recently raised $34M in a new growth investment financing to support the rapidly increasing demand for its services and to meet the needs of its multiplying customer base. As Nomad moves into a period of hypergrowth, a substantial portion of the new funding will go towards adding talent to our team. We expect to go from about 50 people today to 150+ by the end of 2020. 

Since its founding in 2015, Nomad has always prided itself on having an innovative, intelligent, and fun culture that puts its people first. This ethos has served the company well, and we aim to maintain and enhance it even as we multiply the size of Nomad Nation. Taking on this challenge will be the key mandate of the VP of People. 


What will your key roles and responsibilities be?
As the first hire in people operations, the VP of People will establish the department and define and execute its strategy. You will report directly to the CEO and will be an important member of the Nomad Management Team, representing the voice of our employees and culture. In this role, your responsibilities will fall into three key areas:

Talent Acquisition
- Create and manage a superb, internal recruiting function
- Develop and broadcast Nomad’s employee culture brand to the broader community
- Build a strong pipeline of candidates for positions in every functional area and seniority level of the company
- Curate the tools and services Nomad uses to recruit
- Standardize our interviewing processes so that we hire for the right values and skills
- Ensure a reliably excellent candidate experience
- Craft an effective and delightful onboarding process for new employees
- Maintain Nomad’s diverse and inclusive culture and continue to add to it with new hires from all backgrounds

Human Resources
- Work with department leaders to develop competency matrices to help managers and employees understand the skills, characteristics, and accomplishments that define each level at the company and the pathways to advance their careers at Nomad
- Seek out ways that Nomad can offer its employees professional development opportunities
- Coach Nomad’s leaders and managers how to be excellent in their people management roles so that we build a very strong bench of talent and a culture of professional growth that attracts even more great talent
- Help to develop a rubric for compensation, including salary, bonus, and equity ownership and ensure that it is fair and competitive; assist managers with annual compensation reevaluation
- Update and curate Nomad’s policies on vacation, parental leave, holidays, remote work, and various other topics of growing importance and interest to our expanding team
- Be an approachable, receptive advocate for each of our employees and a go-to resource for HR issues
- Assist our Operations, Product, and Finance teams to manage the HR complexities of our hundreds (and soon thousands) of clinicians on assignment in health systems around the country

Culture and Communication
- Help to refine the Nomad Company Operating System
- Refine our Values and make sure we have the people and systems in place to live them every day
- Strengthen all-team communication systems to help keep the team on the same page about our mission, vision, values, strategy, and performance
- Conduct culture surveys, both formal and informal, to identify where we are strong and where there is room for improvement
- Make Nomad a model of diverse and inclusive company culture
- Serve on The Fun Committee and assist with employee recognition, fun activities and events, swag, and more

The above represent a high level overview of the roles and responsibilities of the VP of People. The needs of the position will be greater than are listed here, will evolve as the company grows and changes, and will of course become more and more defined by your unique skills, abilities, and interests. 


Who are you?
You are a thoughtful, kind, data-driven executive with at least 10 years of professional experience, of which at least 5 years have been in people operations and human resources. You have lived and breathed the challenges of startups in the rapid growth phase and have overseen headcount expansions from 50 to several hundred. You are an excellent communicator and an even better listener. You are probably the person in both your professional and social circles who people come to first for advice when they’ve got a problem because they trust you. You like to bring order and organization to chaos. You are mission-driven and want to pour yourself into your work because you believe in it and the people you work with.

Most importantly, you can’t wait to come work at Nomad!