Solutions Architect

US-Remote /
Sales /
Full-time
Noyo is the leading benefits infrastructure company, enabling seamless data connectivity across the benefits ecosystem. We believe every person should have access to great benefits that are easy to understand, easy to use, and have them covered when they need it most.

In service of that mission, we provide modern infrastructure to power the next generation of consumer health and benefits experiences. Like Stripe in payments and Plaid in financial services, Noyo makes it possible for developers to embed benefits into any app.

We are a rapidly-growing technology company backed by the best investors in Silicon Valley, and we are building a team of ambitious and creative people looking to change the face of benefits.

Noyo is a distributed company with teammates all across the United States. We have offices in San Francisco and Raleigh-Durham.

Noyo is building the digital infrastructure to bring health insurance into the modern era. With Noyo, benefits software companies can quickly and securely trade data with health insurance plans without building an in-house system from scratch.

Like Stripe in payments and Plaid in financial services, we develop modern infrastructure to support a new generation of consumer health insurance experiences. Our powerful API platform enables faster, more accurate data exchange between all types of health insurance experiences.
We are a rapidly-growing Series A startup that has raised more than $16M from the best investors in Silicon Valley, and we are building a team of ambitious and creative people looking to change the face of healthcare.

Noyo is a distributed company with teammates all across the United States. We have offices in San Francisco and Raleigh-Durham.

About The Role

As a Solutions Architect, you will look to understand the business requirements of clients and prospects and deliver product solutions that align to the needs of the customer while building alignment with the software and internal cross-functional stakeholders (sales, product, operations and engineering). You will be a critical member of the solutions team, demonstrating the power of Noyo's API platform, and managing the technical relationship with in-depth API expertise.

What You'll Do

    • Lead technical requirements gathering and technical validation of Noyo’s solutions.
    • Consult with insurance carriers and benefits software companies on how to navigate complex solutions pertaining to integrations including API and EDI.
    • Support existing customers in addressing current integration challenges.
    • Effectively communicate to both technical and non-technical stakeholders how Noyo’s solutions solves their problems.
    • Collaborate with sales, product, marketing, and engineering teams to improve products and processes based on prospect & customer feedback.

What We Are Looking For

    • 4+ years of relevant experience in a Solution Architect role at an Enterprise SaaS company, including success in an early-stage environment.
    • Technical depth including knowledge of APIs and other methods of data integration and exchange.
    • A problem solver! You’re especially good at navigating obstacles and finding solutions.
    • Authentic and credible company ambassador with exceptional communications and presentation skills.
    • Engineering and software architecture experience a plus! 
What we value
1. Judgment to experiment quickly without sacrificing quality
2. Combination of ambition and creativity to solve hard problems
3. Collaborative approach and focus on finding the best ideas, wherever they may be

What we offer
Competitive salary and equity packages - You'll be an owner of the company
Medical, Dental, and Vision Insurance - Noyo pays 100% of employee premiums and 50% of dependents premiums
Long-Term Disability, Short-Term Disability, and Life Insurance - Company paid life and disability coverage
Health and Dependent Care FSAs - Pre-tax flexible spending accounts for out-of-pocket expenses
401k Account - 401k program through Guideline
Commuter Benefits - Tax-advantaged commuter benefits account
Home Office Stipend - Noyo offers each team member a $500 stipend to spend on home office related equipment
Parental Support - 12 weeks of paid leave for new parents
Paid Time Off - Uncapped vacation days & paid holidays
Holidays Off - Noyo observes 14 holidays including Juneteenth, Indigenous People’s Day, Election Day, & Veterans day

How we work together
No Meeting Wednesdays - Wednesdays are used for deep work, so we try to avoid meetings being scheduled this day unless it's client sensitive.
Tech Stack - We primarily use Slack, Google Suite, and Notion.
Core Hours - To maintain our flexible, self-directed work schedules without leading people to feel they need to be constantly connected, we've implemented core meeting hours where cross-time zone meetings happen.

Noyo products serve everyone, and we believe the best products are built by teams that represent their users. We value unique contributions and actively welcome people of all backgrounds, experiences, and perspectives to join us at Noyo. We are committed to working with and providing access and reasonable accommodation to applicants. If you think you may require accommodation for any part of the recruitment process, please send a request to: liz@noyo.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Noyo participates in E-Verify. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. E-Verify employers verify the identity and employment eligibility of newly hired employees by electronically matching the information provided by employees on the Form I-9, Employment Eligibility Verification, against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). Here you will find links to the Participation Poster as well as the Right to Work notices in English and Spanish.

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