Pharmacy Operations Clerk

Syracuse, New York
Nurx is building the Pharmacy team who are driven by our mission of putting our users in control of their own healthcare.

We are adding a key player to our all-star team who is curious, self-motivated, a stickler for details, and energized by working on a tight-knit team where they can make an impact.

The Pharmacy team is passionate about:

-Providing excellent virtual patient care in a revolutionary model
-Educating and empowering patients about their prescription and the broader healthcare system
-Adhering to safe and compliant procedures that positively impact our users’ health
-Rolling up their sleeves to reach team goals, even if it’s not part of a ‘traditional pharmacy’ role

Being part of the Pharmacy team at Nurx means bringing your ideas and problem-solving skills to the antiquated pharmacy industry, to create a lasting impact on the future of pharmacy services in healthcare.

Nurx is a growing and changing startup, so this role will include variety, challenges, and creativity that go beyond a typical retail pharmacy role.


-Assist with processing and packaging prescriptions or paperwork with accuracy, attention to detail, and efficiency
-Prioritize and multi-task to complete the processing for time-sensitive medications
-Proactively partner with the Pharmacy and Operations teams to address issues and achieve high quality and throughput in fast-growing, technology-empowered pharmacy
-Assist with ordering, price negotiation, deliveries and shipments; maintain inventory; ensure organization and order of pharmacy at all times
-Pitch in with team efforts across Pharmacy to develop process and procedure at a fast-growing start-up company
-Maintain patient confidentiality and HIPAA compliance
-Coordinate Pharmacy and Operations partnership and correspondence regarding pricing, order status, and answering frequently asked questions
-Assist in day-to-day operations with pharmacy order rejections, answering patient questions, and screening new prescription requests

-High school diploma or equivalent
-Experience working in a Retail or Mail Order Pharmacy, Start-up company, Inventory Management, Health Insurance Provider, Women’s Health, or Service / Operations role
-Extreme attention to detail
-Knowledge of best practices for managing PHI and sensitive health information
-Flexibility to work in high-change environment
-Excellent organization and communication skills

Applicant may also:
-Have completed a 2-4 year degree or equivalent