Senior Business Consultant
Perth
Consulting Services – Objective /
Full time /
Hybrid
About Objective:
At Objective, we create software that makes a difference. With over 400 people and five development labs spread across Australia, New Zealand, the United States of America, and the United Kingdom, Objective is a leading developer of SaaS solutions for the government.
Our role:
We are currently looking for a Senior Business Consultant to join our team in Perth. The Senior Business Consultant will be responsible for providing expert business consulting activities for Objective products and will play a key role in the Objective service delivery model. They may take on several business projects and work in roles that range from high-level advice to on-the-ground management of a business consulting team on a major project.
This role reports to a Regional Services Director and does not have people management responsibilities.
A day in your role:
- Workshop Facilitation – Responsible for the facilitation of requirements workshops with customers, using standard methodology templates to obtain specific project outcomes.
- Requirements Analysis –Responsible for analysing customer business processes as a precursor to solutions design. Ensure alignment of business processes to product capability, work closely with customers to leverage product capability and best maximise long term business value from the solution.
- Solution Design - In conjunction with Technical Consultant/s you will be responsible for architecting a design solution which satisfies the customer's documented requirements.
- Solution Configuration – Responsible for configuring the Objective product suite to conform to the documented solution design as well as making evolutionary improvements to the solution through prototyping the solution with the customer.
- Functional and UAT Testing – Responsible for the preparation of test cases and detailed scripts to support customer functional and user acceptance testing.
- Customer Satisfaction – Responsible for managing the personal relationship with the customer to ensure long-term relationships are enabled. You will also be required to execute assigned tasks within the methodology framework, on time and to satisfactory quality.
- Sales Support – Responsible for providing support when required to the Objective Sales team in responding to RFT questions within the Consultant’s area of expertise. Support the development of implementation plans, cost estimates. project schedules and resource plans.
Your skills, experience and beyond:
- High degree of knowledge in Microsoft Office (Access, Excel, Advanced MS Word, Outlook).
- Strong understanding of SaaS delivery models.
- Experience in UML or similar process modelling.
- Strong experience in data modelling.
- Able to deliver end-user and application administration training.
- Significant participation in functional, integration, or UAT testing.
- Data Migration experience is preferred.
Our benefits:
- Hybrid work arrangements to support work-life balance.
- Access to EAP for confidential counselling.
- Extensive learning resources to develop your skills.
- Regular social events to promote team bonding.
- We are recognized as an endorsed employer for women. Learn more about our benefits on WORK180.
We are an equal-opportunity employer. We do not discriminate based on any protected characteristics or on any other basis prohibited by the applicable laws in the regions we operate in.
To provide a positive experience, please advise our Talent Team of any adjustments or accommodations required during the recruitment process so we can support you.