Location: Manchester office

Duration: Full time, 1st July – 23rd August

Salary: £24,300 (pro rata)

Application deadline: 29th March 2024

At Octopus Energy, our mission is to drive the global renewable revolution and make green energy affordable for all. In order to succeed, we need to build a team that represents everyone in our society. Unfortunately, Black professionals make up < 2% of the energy workforce which is a significant under representation compared to the ethnic composition of the UK. To help address this, we have created an internship programme that is only open to candidates who identify with any Black, Black British, African or Caribbean background. We are committed to promoting equality, and this internship is an important step in our effort to foster greater diversity and inclusiveness in our business and industry.

This is our fourth year running the internship programme. You can hear from our past interns and learn about our previous internships from our 2022 blog, and our 2021 blog.

We are an international energy supply company who put customers at the heart of everything we do. We empower our people to give outrageously good customer service, and fight to make energy fairer, more affordable, and more accessible for all. We are striving to halt the climate emergency by unlocking a smart, 100% green grid. We are using technology to transform the energy system; making electricity green and affordable, creating one-of-a-kind energy innovations.

Our work is powered by freedom, autonomy and responsibility. We won best company to work for in 2022 and were voted as one of the 50 best places to work in 2022 on Glassdoor. Our Group CEO, Greg, has recorded a podcast about our culture and how we empower our people - give it a listen to find out more about Octopus Energy!

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.

We believe energy should be better - for you and the environment. 

Octopus Energy Services is spearheading the transition to greener, cheaper energy through the installation of in-home technologies; from smart meters and EV chargers; to low carbon heating, home batteries, solar, and beyond. We deliver smart energy, low carbon solutions for our customers.

We’ve fallen head-over-heels with heat pumps - which provide an ultra-efficient, reliable alternative to gas boilers. 

You will learn all about them at our £10m training and R&D centre to then educate our customers on these magical systems. We are utilising Octopus Energy’s awesome tech power to make electric heating the smart, accessible and clean choice for every home in the UK.

Sales Development: Develop and establish a sales pipeline with customers, from lead generation through to delivery, ensuring sales targets are met.

Customer Engagement: Provide excellent customer service throughout the sales process and attend consumer marketing events to promote heat pumps and our services.

Collaboration: Work closely with the wider teams to iterate propositions and materials for the consumer market, becoming an advocate for renewable technology.

Install Support: Assist customers in navigating the journey from inquiry to installation with ease and excitement, ensuring a smooth transition to a cleaner, greener lifestyle.

Communication: Liaise closely with survey and installation teams, ensuring clear communication and coordination to facilitate successful installations.

Team Collaboration: Work as part of a team of Product Specialists and collaborate with surveyors, mechanical designers, and engineers to ensure efficient and effective installation processes.

Adaptability: Be adaptable to changes in a fast-paced environment, taking on new challenges and tasks as the role evolves.

Team player with a willingness to work in a startup environment.

Excellent communication skills and ability to work collaboratively with diverse teams.

Empathy towards customers' needs and situations, with a focus on providing outstanding customer experiences.

Strong problem-solving skills and ability to navigate multiple systems and tools.

Adaptability to new challenges and tasks throughout the customer journey

Above all, we’re looking for someone who thrives on providing alternative opinions, challenging those around them and being challenged. If this sounds like you and you have a genuine passion for what we are doing then we'd love to hear from you!

Follow the link below to be taken to an application form where you will be prompted to 'Attach Resume/CV'. Please do not upload a CV. Instead, you should upload a cover letter made up of no more than 400 words. We’d like to know:

A little bit about yourself

What do you envision as the future of renewables? Share your insights and ideas on the potential advancements and impacts of renewable energy technologies.

Provide your perspective on how individuals can contribute to a sustainable future.