Dealership Management Lead

London, UK /
Octopus Electric Vehicles 🚙 – Operations /
Full-time
What we do. Electric Car Leasing

Why we do it. Greener. Fairer. Future.


We’re building out our dealer management function at Octopus Electric Vehicles and looking for someone to further develop our capabilities and activities as well as building on our  strong, strategic partnerships with selected dealer groups around the country.

Your initial focus will be on understanding current processes and suggesting and implementing improvements as well as additions to what we do. You’ll lead on managing performance and relationships with our dealer partners day-to-day and look for partnership opportunities for us to deliver our ever-improving service to our customers. 

You’ll work closely with our Customer Operations team to make ordering and delivering cars from dealer partners seamless. You’ll also team up with Procurement and Vehicle Operations to identify  and execute on strategic partnerships and opportunities to collaborate within the industry.

Over time you’ll also build and manage a small team and take on a more strategic role in building and maintaining relationships, and a pipeline of partnerships and collaborations.  

We pride ourselves in providing unforgettable, industry leading customer service on our mission to make the transition to zero-carbon driving seamless, for everyone. You’ll need unconventional thinking, a healthy dose of intellectual curiosity and a passion for finding and implementing solutions. 

What you'll do

    • Manage performance of all our dealer partners also ensuring that we’re being good partners for them too
    • Assist our operational teams with customer and or vehicle escalations ensuring best outcome for the business and our customers
    • Review our network to ensure that we’re able to retail and support relevant BEV brands nationally 
    • Lead on building process and training content to make ordering and delivery as easy as possible
    • Scope and onboard new dealer partners whose values and customer first approach align with ours and negotiate on supply agreements
    • Collaborate closely with all of our operational teams, acting as point person between our Ops teams, and dealers 
    • Work closely with Head of  Procurement to source, identify  and secure stock and build allocation from our dealer partners nationally and in collaboration with Original Equipment Manufacturers
    • Negotiate on vehicle dealer discounts and or rebates ensuring we are maximising every revenue opportunity through our dealer partners   
    • Work on Vehicle Operations partnerships for service and repair opportunities through our network 
    • Build and lead a high performing team in this area

What you'll need

    • Understand the dynamics around supply of vehicles into the UK and the dealer supply model
    • Experience working at or very closely with dealer groups in the UK
    • A good network across dealer groups in the UK
    • Active supplier management / negotiation – specifically in the supply of vehicles
    • Strong communication and presentation skills
    • Experience using Leaselink as an order management platform
    • To enjoy and thrive in a fast-paced, ever-changing work environment
    • It would be great if you had experience with
    • Knowledge of electric vehicles and support technology including charging (desirable)
    • Use of the Jaama Key2 system or similar lease quotation platform (desirable)
    • Developing commercial partnership frameworks (desirable)
    • Service and repair of vehicles through dealer networks in the UK (desirable)

Why else you'll love it here

    • Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
    • Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people 
    • Visit our perks hub - Octopus Employee Benefits
Deadline for applications is Friday 5th August. We will review all applications after this date and will be in touch within 2 weeks.

If this sounds like you then we'd love to hear from you.

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.