Capacity and Skills Director
London, UK
Octopus Energy Services 🧰 – Operations /
Full-time /
Hybrid
Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.
We’re looking for someone to lead all of our people and green skills teams for the Octopus Energy Services business in the UK, but there are probably some things you should know…
We don’t have a traditional people team - we really don’t, not for people, L&D, or even operations. We’ve a fabulous team of in-house onboarding people, who are passionate about training, recruitment and people systems. We do our own training and development and recruitment in house.
We’re pretty obsessive. We think about our customers a lot. A lot a lot. We answer emails from customers, we join in on social media (and I mean we, as leaders do), we think constantly about what makes great experiences, great stories and great reasons for people to join us.
We’re looking for someone who’s worked their way round the people, you’re good at metrics, but actually, what you’re really fascinated about is why people make the choices they do.
You’ve led a team, and we don’t mean just managing FTEs - you’ll happily work with no direct reports, because your enthusiasm means awesome people will follow you, and you’ll get stuff done. You’ll have direct reports but you won’t measure your worth in how many, in fact the opposite.
And finally. We have to be honest, we find that people from traditional businesses often struggle here. We don’t work with traditional processes and we move super quickly. We expect accountability without too many processes, and responsibility without functional shoulder pads. We get stuff done by knowing what’s right, and sometimes that’s hard.
The greatest asset to our business is the incredible talent that delivers our products. We have enormous ambitions - to install low-carbon tech in tens of thousands of homes across the UK every year. Key to achieving this is ensuring that we have highly trained teams to deliver - now and into the future. We’re scaling at a rapid rate, and at the core of this will be understanding and leveraging the talent market as well as nurturing and upskilling our in-house talent.
What you'll do...
- Setting our long term talent attraction and skills strategy
- Owning market analysis to understand the availability of labour to build a sustainable pipeline of skilled and unskilled talent to meet our long term growth objectives
- Building the physical infrastructure to deliver a nationwide skills academy that meets the needs of the business
- Create and drive the vision to position Octopus as a leading skills provider in the UK and create brilliant skills opportunities for people across a diverse range of backgrounds
- Managing a multi functional team to deliver an efficient talent attraction strategy and be highly effective in recruitment and onboarding operations
- Working alongside Regional Operations Teams to match our talent supply plans to local customer demand needs
- Working cross functionally with our teams across the Octopus Energy Group
What you'll need...
- Experience in running large, multi functional teams - familiarity with field-based / remote organisations is a bonus!
- Experience working in a hyper-growth, tech-enabled environment - with experience working closely with tech and product
- Experience managing teams in the development and delivery of successful large scale campaigns
- Experience in managing large real estate projects (sourcing and operationalising large sites)
- Experience in the development and delivery of multi functional operations teams
- A track record of working within complex regulatory environments and developing scalable processes which adhere to compliance standards
- A passion to drive the greatest impact on our business
- Comfort with getting up to speed on technical issues and complex products. This role will manage a large group of technical specialists - without necessarily having that background yourself
Why else you'll love it here
- Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
- Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we we're voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people
- Visit our perks hub - Octopus Employee Benefits
If this sounds like you then we'd love to hear from you.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
