Director of Operations, Crypto
Remote
Operations /
Full-time /
Remote
At Offchain Labs, we aren’t just building products: we’re leading a movement.
As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.
At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.
Why Offchain Labs?
Offchain Labs is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.
Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain Labs technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.
Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.
To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.
The Role:
- We are looking for a proactive and strategic Director of Business Operations to join our internal operations team. This key leadership role will act as a systems architect and process optimizer, focused on streamlining workflows, enhancing collaboration, and efficiently allocating resources to support scalable growth. The ideal candidate will be able to translate complex technical concepts into clear strategies and provide support to our globally distributed, cross-functional teams. They will be responsible for implementing cutting-edge technologies and serving as an internal consultant, offering a holistic perspective critical to the company's success.
What you'll do:
- Synthesize complex operational data into clear, concise, and actionable insights for exec-level reporting.
- Act as a central connector within the organization, responsible for defining clear, concise communication frameworks and ensuring alignment, transparency, and timely execution across all teams.
- Lead high-impact special projects.
- Create and implement strategies to ensure cross-functional operational excellence throughout the business.
- Identify business inefficiencies by utilizing data and key performance indicators (KPIs).
- Systematically manage and optimize the allocation of engineering and development resources to product teams.
- Partner with product and engineering leads to conduct thorough product diligence, ensuring new initiatives are technically feasible and align with market needs, and internal resource allocations.
- Work closely with team leads to identify project bottlenecks, forecast resource needs, and implement practical solutions that streamline workflows and ensure high productivity.
What you'll need:
- 10+ years of progressive business operations or strategic planning experience, with at least 5 years in a senior leadership role.
- Bachelors Degree required, plus for an MBA or Graduate degree.
- Experience working in the blockchain industry, with a deep understanding of its core principles, technologies, and challenges (e.g., scalability, security, decentralization).
- A strong background in engineering or product management, with demonstrated experience leading and coordinating cross-functional teams.
- Proven expertise in strategic project management, resource allocation, and operational process optimization.
- Track record of leading complex, ambiguous projects with multiple partners successfully.
- Demonstrated ability to navigate the unique challenges of a remote-first or decentralized work environment, including experience managing a physical office or facilities.
Perks:
- Remote-first global workforce + NY office
- Annual company offsite + team onsites
- Professional reimbursement program (facilitates industry conference attendance, certifications, and more)
- Medical, dental & vision coverage (US + some other countries)
- 401k retirement plan + company match (US only)
- Wellness stipend
- Home office set up / ergonomic equipment program
Attention Offchain Labs Job Seekers:
Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an OCL employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com
At Offchain Labs, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.
