Publisher Success Manager

Mexico City
Supply – Success Supply /
Full-time /
Hybrid
Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people.

We deliver relevant audiences at scale and on quality publisher inventory thanks to our exclusive data, which is meticulously collected and crafted from millions of self-declared customer surveys, enriched with billions of impactful data points, and refined by AI. This results in audience insights and performance not available through any other adtech platform.

Founded in 2014, Ogury is a global organization with a diverse team of 500+ people across 17 countries.
At Ogury, our vision unites us all. But we know that it takes people from all walks of life to come together and make it happen. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday. 

At Ogury, we will consider and champion all qualified applicants for employment without regard to race, creed, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, gender expression, genetic predisposition, veteran, marital, or any other status protected by law. Together we’re changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong.

Ogury’s publisher group is looking for a Publisher Success Manager to service Ogury’s publisher partnerships within the LATAM market. 

The Publisher Success Manager contributes in ensuring the success of the company and is the general manager of a defined book of business. You will ensure Ogury exceeds our Publisher’s expectations in delivering on our core value propositions: making them money and protecting their brand.

This is a great opportunity to work with some of the top publishers and make an impact in a growing team! This is a hybrid role, where you will be based in our Mexico City office, reporting directly to our Head of Publisher Success, Americas. Candidates must be open to quarterly travel to our NYC office to collaborate and work alongside the team. 

What you will be doing:

    • Carefully analyze the evolution of our Publishers' performance on a daily basis and provide recommendations so as to build long-term partnerships
    • Managing a portfolio of top Publishers- You will provide a great service and creating opportunities to drive further revenues and partnerships with their other properties
    • Provide end-to-end customer service for all client needs including regular performance reviews on a weekly, monthly, and quarterly basis for top tier clients
    • Develop an understanding of technical aspects of our products to onboard our Publishers
    • Work with partners in the supply and product teams to prevent churn on our products
    • Work directly with our internal technical teams and publisher’s technical team to ensure successful implementation 

What you will bring to Ogury:

    • Experienced in managing publisher partnerships
    • You are bilingual (English and Spanish)
    • Demonstrated capacity to develop and retain customer relationships. You will be commercial and have examples of upselling and growing customer accounts
    • You are able to troubleshoot problems and have a solutions based approach with your clients
    • You are an excellent communicator, you’re able to communicate and collaborate with different teams, from clients to technical teams
    • Experience in the Internet advertising (account set up, inventory and tag management, click reconciliation, etc) and programmatic
    • You have an eagerness to work in a growing company with a entrepreneurial spirit and start-up rigor
    • You love autonomy that comes with working remotely
    • You are an educator and business consultant – connecting with clients to maximize their potential and relationship with Ogury
    • Stellar presenter and comfort with executive-level interaction
#LI-CM1 #LI-Hybrid

Benefits vary by location but you can expect:

Competitive salary with a bonus, paid quarterly.
Flexible working options.
Generous holiday leave, on top of the standard 13 national holidays.
Look after your family with a life insurance plan.
Keeping our Ogurians happy and healthy is a priority for us, so we offer access to both physical and mental health and wellbeing benefits.
Meal vouchers and Gas vouchers
Modern and collaborative working space in Mexico City

At Ogury we are a group of creative thinkers and action-takers that thrive in a diverse and inclusive workplace.