Senior Backend Engineer
NYC or Remote
Engineering – Guest Engagement & Operations /
Full-Time /
Remote
At Olo we develop an online food ordering platform used by many of the country's largest restaurant chains, reaching millions of consumers. Chances are if you've ordered directly from a restaurant brand's app or website, we've made that happen. As a Senior Backend Engineer on our team, you will architect, develop, scale, and monitor solutions, improvements, and services across our Olo Engage product suite. Our software products support our brands in harnessing guest data from across their tech stack to boost retention, lower acquisition costs, and do more with less. We handle restaurant event data in the scale of billions of events per month. Find out more at https://www.olo.com/engage.
We aim to collaborate well. We encourage new ideas and experimentation. No part of the codebase is off-limits. You'll work with a passionate team dedicated to delivering amazing products using modern technologies.
You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.
What You'll Do
- Design and build reliable but simple solutions to complex problems at scale.
- Own the code and services you deploy, observe performance, and identify emerging problems.
- Assess and resolve production incidents that arise in the components your team manages.
- Help us scale to the next level of growth and reliability as we onboard new enterprise clients.
- Research and propose new technologies to apply.
- Look for diverse perspectives, and challenge business and technical assumptions.
- Provide constructive criticism in a way that builds the team's overall strength.
- Satisfy commitments.
What We’ll Expect From You
- 6+ years on-the-job development experience.
- Experience with architecting and developing end-to-end flows in a distributed/microservices application architecture.
- Experience writing unit tests and testable code.
- Bias for working in a highly collaborative team environment.
- Empathy for customer needs and excellent communication of your understanding.
How We Work
- We foster a culture of collaboration, communication, skill-sharing, belonging, mutual respect, and curiosity.
- We practice Whole Team Quality, no throwing code over the wall.
- System Reliability Engineering, Scalability, and Security are embedded throughout our software process.
- We are outcome, not output, focused.
Our Tech Stack
- Languages: Javascript, Typescript
- Frameworks: Vue, Node
- Datastores: PostgreSQL, ElasticSearch, Redis
- Deployment: Kubernetes, Helm, CI/CD
- Infrastructure: AWS
- Tooling: GitLab, Datadog, SumoLogic
- Architecture patterns: Microservices, Queues, Workers, HPA
About Olo
Olo is the engine of hospitality powering the restaurant industry's digital transformation. As a leading open SaaS platform, we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80,000 locations. More than two million orders per day run on Olo's platform, allowing brands to maximize the convergence of digital and brick-and-mortar operations while raising the bar on hospitality. The result: brands do more with less and make every guest feel like a regular. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. You have likely used Olo and not even known it! Learn more at olo.com.
We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, on the 82nd floor of One World Trade Center.
We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays plus year-end closure, health, dental and vision coverage for yourself and your family, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!
Our best estimate of the compensation range for this opportunity is $125,269-$170,617 annually for a Senior I and $136,543-$185,973 annually for a Senior II, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
We encourage you to apply!
We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.
