Business Analyst

Menlo Park
Product Management – Product /
Full Time /
One Concern is a startup which specializes in Artificial Intelligence for Natural Disasters. With our team of global disaster scientists and engineers, we have developed a platform that helps emergency responders prepare for and make the most critical decisions during the first moments of a crisis, with the main goal of saving lives.

To sustain our rapid growth, we are looking for a Business Analyst who is passionate about customers, data, and problem-solving. In this role, you will be essential to the formulation of business strategy and product direction. We’re looking for someone who is looking to take their skills to the next level by working with and learning from a world-class team.

We work in a highly collaborative, challenging and exciting environment. Our engineering challenges are unique, so you should be comfortable stepping in uncharted territory and excited to create systems that can scale to all disasters and geographies. If you are problem solver, think out-of-the-box, love challenging yourself, and want to work for a cause, we would love to have you at One Concern.

We are committed to a workplace that reflects the community we serve. We especially encourage women, people of color, and others who are underrepresented in the tech industry to apply.

Key Responsibilities

    • Conduct the full suite of data analyses to uncover insights about our product and users: Cohort Analysis, Funnel Analysis, Data/User Segmentation, etc.
    • Detect trends, identify opportunities, and provide actionable insights to  enable informed data-driven decisions to drive the core business.
    • Participate in client calls and help build out a client intelligence database
    • Apply expertise in quantitative analysis and data visualization to tell the story behind the numbers.
    • Partner with Engineering and Project Management to ensure delivery of new features.
    • Work closely with business partners to identify and analyze practical solutions through existing or new business systems.
    • Assist Product Managers with gathering, reviewing and analyzing data requirements.
    • Provide input to the prioritization of requirements and review conceptual prototypes and mock-ups, including workflow diagrams.
    • Assist with documentation in support of core business applications; lead meetings, document decisions and project manage new initiatives
    • Apply best practices for effective communication and problem-solving.
    • Design and implement key operational procedures.

Skills Required

    • Creative and analytical thinker with strong problem-solving skills
    • Must demonstrate exceptional verbal and written communication skills
    • Must demonstrate ability to communicate effectively at all levels of the organization
    • Excellent time management skills and a positive attitude
    • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
    • Demonstrated ability to perform complex analysis
    • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs