Senior Technical Consultant
Remote
Professional Services – Technical Consulting /
Full-time /
Remote
Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Our SaaS solution, with agentless integrations, best practices and low-code workflows, enables enterprises to leverage their existing infrastructure systems and automate processes such as offboarding, onboarding, audit readiness, refresh forecasting and more, thereby reducing reliance on error-prone manual tasks and tickets. We help some of the most well-known and innovative companies to improve efficiency, expedite audits, mitigate cyber risk and eliminate redundant IT spend.
Responsibilities:
- The Technical Consultant creates and delivers customer business requirements within the Oomnitza customer solution
- Work with the project team to achieve high client satisfaction and the ability to measure effectiveness of client solution to the Statement of Work
- Understand customer needs and be able to design a solution to meet customer requirements
- Create customer deliverables and documentation such as workflows, dashboards, role definitions and reports to meet customer requirements and maximize Oomnitza value proposition
- Work with Project Manager in proactively managing customer requirements, timelines, expectations and change requests
- Provide assistance to and ensure knowledge transfer of solution to identified customer project resources
- Consistently use and improve delivery methodology and tools to maximize consulting effectiveness and help ensure accurate estimations
- Stay current with the Development roadmap and learn new release offerings and functionality
- Ability to articulate company products and solutions to customers as well as Oomnitza’s value proposition
- Ensure accurate and timely administration of assigned projects including time/expense tracking and status reporting
Preferred Qualifications:
- 3+ years of relevant implementation consulting experience
- Proven ability to understand and transfer business processes into defined software solution
- Ability to manage multiple customer projects simultaneously
- Excellent written and verbal communication, listening, and comprehension skills with the ability to effectively communicate with all levels of customer and internal personnel
- Tactical, creative, solutions-oriented thinker
- Knowledge of agile and structured waterfall implementation techniques preferred
- Experience in a start-up environment and/or automated asset management software solutions preferred
What we can offer you:
- Career Growth: Top performers will have an opportunity to help shape the team. Working directly with the founders to drive initiatives and create a structure that scales
- Market-competitive salary + equity
- A once-in-a-lifetime career opportunity to get onboard a fast-growing business that is venture-backed by Shasta Ventures, SYN Ventures and Riverside Acceleration Capital
The base salary range for this position is: $130-155k
Oomnitza recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.
