Customer Success Professional
Brasília, Federal District, Brazil / Greater Fortaleza / Greater Curitiba / Greater Belo Horizonte / São Paulo / Salvador, Bahia / Greater Recife / Greater Porto Alegre
Commercial Area – Customer Success /
Remote /
Remote
Join Our Team
Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team.
As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Our commitment to creating a nurturing work environment is recognized by our certification as a Great Place to Work, where you will have opportunities for professional development, growth, and a chance to make a significant international impact.
We offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and professional needs. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence.
Requirements
- Fluency in Portuguese and strong English communication skills
- 2+ years in Customer Success, Support, or SaaS roles
- Familiarity with Zendesk or similar support platforms
- Experience using CRM tools (Zoho CRM is a plus)
- Ability to host and facilitate webinars or online training
- Passion for customer education and lifecycle engagement
- Strong documentation and knowledge-sharing mindset
- Process-oriented with a drive to identify improvements and automation
- A collaborative team player with a desire to help build something from the ground up
Benefits & Perks:
Home office;
Flexible Hours
Competitive compensation based on experience;
Career plans to allow for extensive growth in the company;
International Projects;
Oowlish English Program (Technical and Conversational);
Oowlish Fitness with Total Pass;
Pet adoption incentive;
PTO Bonus;
Games and Competitions;
You can also apply here:
Website: https://www.oowlish.com/work-with-us/
LinkedIn: https://www.linkedin.com/company/oowlish/jobs/
Instagram: https://www.instagram.com/oowlishtechnology/
