CRM Specialist (Klaviyo)
Mexico City / Guadalajara, Jalisco / San José, San Jose, Costa Rica / Guatemala / Costa Rica
IT Operations – CRM /
Remote /
Remote
Join Our Team
Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team.
As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Our commitment to creating a nurturing work environment is recognized by our certification as a Great Place to Work, where you will have opportunities for professional development, growth, and a chance to make a significant international impact.
We offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and professional needs. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence.
About the Role:
We’re looking for a CRM Specialist with Klaviyo and SMS Marketing expertise to join our dynamic e-commerce team. You will be crucial in developing and refining customer engagement strategies through precise segmentation, tailored campaigns, and data-driven insights.
This role requires someone proactive, detail-oriented, and who thrives in a fast-paced environment.
Responsibilities:
- Manage and optimize Klaviyo campaigns, including email automations, triggered flows, and reporting.
- Build and refine customer segments to ensure targeted communication and high conversion rates.
- Drive SMS Marketing campaigns through Attentive (experience in this area is essential).
- Collaborate closely with marketing and product teams to align CRM initiatives with overall business goals.
- Monitor campaign performance, analyze data, and make recommendations for continuous improvement.
- Maintain high attention to detail in all CRM-related tasks and adapt to shifting priorities quickly.
Must Have:
- Proven experience working with Klaviyo and CRM systems.
- Experience with Attentive for SMS marketing campaigns (a must).
- Strong track record in segment building and audience targeting.
- Excellent English communication skills (written and verbal).
- High attention to detail and a proactive, responsive approach.
- Ability to work independently and manage CRM responsibilities end-to-end.
Benefits & Perks:
Home office;
Flexible Hours
Competitive compensation based on experience;
Career plans to allow for extensive growth in the company;
International Projects;
Oowlish English Program (Technical and Conversational);
Oowlish Fitness with Total Pass;
Pet adoption incentive;
PTO Bonus;
Games and Competitions;
You can also apply here:
Website: https://www.oowlish.com/work-with-us/
LinkedIn: https://www.linkedin.com/company/oowlish/jobs/
Instagram: https://www.instagram.com/oowlishtechnology/
