Data Analyst

Washington DC / Plano, TX
Business Operations /
Full-Time /
OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive! 

Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!

🌟 OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer. OpenGov is a high growth, late stage venture backed startup with investors including Andreessen Horowitz, Formation 8, Cox Enterprises, and Emerson Collective. Our Board of Directors includes iconic Silicon Valley executives John Chambers (former Cisco Chairman and CEO) and Marc Andreessen (Time Magazine’s list of the 100 most influential people in the world). 🌟

Join our smart, fun, and humble team to experience the most rewarding career of your life!

We are looking for a Data Analyst to play a pivotal role in helping business stakeholders identify and solve business problems, improve processes, and make informed decisions. The role requires strong analytical and SQL skills with the ability to combine data from disparate systems to build out scalable solutions.  They will be a part of a centralized group that supports the entire organization.  This role places an emphasis on building for scale, process automation, insight generation, data visualization, data management, and planning. 

The ideal candidate for this role is an experienced Data Analyst with the ability to interface with business stakeholders, strong requirements gathering, SQL expertise, data analysis and visualization experience.  This person must demonstrate experience building and maintaining enterprise level reporting and code.  This person is a doer that views problems as opportunities.

Key Responsibilities:

• Collaborate with stakeholders, including business users, IT teams, and data professionals, to understand and document business needs, objectives, and data requirements.
• Create clear and comprehensive documentation of business requirements, data models, processes, and solutions in both current and future state.
• Write complex SQL queries to extract and analyze data from databases.  
• Conduct in-depth data analysis using relevant tools to identify trends, patterns, and actionable insights that inform business decisions.
• Create and maintain interactive and informative reports, dashboards, and visualizations using data visualization tools (i.e. Looker, ThoughtSpot, Tableau).
• Present findings, recommendations, and project updates to stakeholders in a clear and understandable manner.
• Develop test cases and perform user acceptance testing (UAT) to ensure that solutions meet business requirements.
• Act as a liaison between technical and non-technical teams to ensure alignment with business objectives.
• Provide training and support to team members on data tools and interpretation.
• Stay up-to-date with industry trends, best practices, and emerging technologies relevant to the role of a Data Analyst.

Must Have:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Progressive experience (3+ years) working as a Data Analyst or similar role.
• Progressive experience  (3+ years)  working in modern BI tools (i.e. Looker, ThoughtSpot, Tableau).
• Progressive experience (3+ years) in writing complex SQL.
• Excellent problem-solving skills with a keen attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong communication skills to interact effectively with clients and team members.
• Ability to think strategically and build for scalability.
• Self-motivated, passionate and driven.
• Superb verbal and written communication skills.

Nice to Have:

• 4-6  years of related experience, preferable in a SaaS environment.
• Experience in Revops, R&D, Finance, or Go To Market teams.
• Experience working with data from SalesForce, Segment,  NetSuite, Workday and other common business tools.
• Data analysis proficiency in Python.

What makes OpenGov unique

» Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the World Economic Forum, and SF and Silicon Valley Business Times' 40 under 40 class of 2018!

» Funding: Over $250 million, late stage venture backed startup, from top tier investors including Andreessen Horowitz, 8VC, Cox Enterprises, and Emerson Collective.

» Board of Directors: Includes iconic executives John Chambers (former Cisco Chairman and CEO), Marc Andreessen (Time Magazine’s list of the 100 most influential people in the world), and Amy Pressman (co-founder, former president, and a current board member of Medallia).

» Growth: Record breaking growth with 1,800+ governments (and counting) using our products. Click here to read more.

» Culture: Winner of 2023 Top Workplaces USA award, Awarded Top 25 Cloud Companies to Work For, Winner of Forbes 2022 Best Startup Employers, 50 Best Workplaces award. Check out our Careers Video!

» Perks: 90% paid Medical/Dental/Vision premium for employees, fully paid Life and Short/Long term disability insurance, Unlimited PTO, Parental Leave policy, annual wellness stipend, anniversary awards, and more!

» Product: Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation's cities, counties, and state agencies.

» Mission Driven: We are a technology company with a passion for the mission. We're powering more effective and accountable government.

Come join us and make a positive social impact!

OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.