Strategic Account Manager

San Francisco, CA /
Sales /
Full-time
OpenInvest is a fast-growing early stage fintech company backed by major VCs. Our mission is to overhaul financial systems and align capital with social and environmental values. As one of the first companies to combine algorithmic investing with sustainable and responsible investment, we stand apart for the transparency, usability and customizability of the portfolios created on our platform. Through our values and technology, we plan to create the next great disruption in finance. We are a Public Benefit Corporation and are supported in our mission by some of the biggest names in Silicon Valley.
 
OpenInvest is seeking an account manager to support our clients and grow their investments with us.

Compensation: $90-100k + commission
Location: This role can be based anywhere in the US.

Who You Are

    • A top performer with 4+ years of proven success selling a SaaS or platform solution with a focus on account management and/or a land and expand strategy
    • Required: prior financial services experience, preferably within a sales or account management role
    • 2-year track record of meeting and exceeding quotas
    • Experience managing client relationships
    • A drive to win with a validated process for identifying decision makers and selling into multiple layers of an organization
    • A standout colleague who has a strong sense of personal ownership and a desire to learn and grow, and help others learn and grow
    • A positive "get it done" attitude with a bias towards action
    • A willingness to hit the ground running and ramp up quickly at a high-growth startup
    • Excellent communication skills

What You'll Do

    • Meet targets for increasing signed client contract size
    • Educate advisors on existing and new products and ensure they’re making the most ofOpenInvest with their clients
    • Identify upselling and product cross selling opportunities
    • Collaborate with the marketing team on collateral
    • Collect and aggregate high-quality customer feedback for product and feature development
    • Work with the Operations team to onboard and communicate with clients
    • Track and manage your business using Salesforce to find opportunities to improve your efficiency and effectiveness
    • Develop and then track and present metrics that will help the company tell its growth story
    • Demonstrated ability to thrive in an ambiguous, startup environment
    • Help develop the processes and best practices for Account Management

Nice to Haves

    • Critical problem-solving skills able to work with what’s available to arrive at the best outcome for a client
    • Experience selling in an early stage environment
    • Experience managing client relationships with financial advisors
Company Culture
OpenInvest’s core values are:
 
1.     Pursuing a challenging mission
2.     Thriving on transparency
3.     Maintaining high standards of integrity
4.     Guaranteeing the right to be heard
5.     Prioritizing personal growth
6.     Emphasizing diversity and inclusion
 
We aim to build a culture just as open and accountable as our products. We hold ourselves and our colleagues to high standards in how we treat each other, our communities, and our clients. As part of our team, you are willing to work hard, handle various responsibilities as necessary, and be passionate about long-term, company-wide goals. OpenInvest is an Equal Opportunity Employer. We value a diversity of perspectives and backgrounds in our team and culture.